Problem getting Sip port binding


I am new to FreePBX (8). We are currently running an older version of the application and I am trying to create a new server with FreePBX 13 and Asterisk 13.

When we try to connect one of our existing sip phones to the new server we see the following ICMP error:
udp port 5060 unreachable

When I do a netstat -anp, I get the following:
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0* LISTEN 1293/mysqld
tcp 0 0* LISTEN 2027/asterisk
tcp 0 0* LISTEN 971/sshd
tcp 0 36 ESTABLISHED 22441/2
tcp 0 0 TIME_WAIT -
tcp6 0 0 :::80 :::* LISTEN 1396/apache2
tcp6 0 0 :::22 :::* LISTEN 971/sshd
udp 0 0* 755/dhclient
udp 0 0* 2027/asterisk
udp 0 0* 755/dhclient
udp6 0 0 :::36608 :::* 755/dhclient

I am using pjsip on this version and the port says it is supposed to bind to 5060 but as can be seen from the output above - this has not happened.

I also noticed on this version, that the full asterlisk log files are not being generated even though they are present in the logger_logfiles_additional.conf.

This is running ubuntu-14.04.01:
Linux iit-sipserver-02 4.2.0-34-generic #39~14.04.1-Ubuntu SMP Fri Mar 11 11:38:02 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Need some help to understand what could be going wrong which is difficult without the logs files.


This appears to be an installation issue. Reinstalled and a number of issues went away.