Pre-recorded message

General Help
1

Our business hours starts from 9 AM to 6 PM every (Mondays - Fridays) so I pre-recorded a WAV file message for this and I want to integrate it with our FreePBX system.

I added a Time Group and set all the necessary fields that coincides with the voice message recorded I did earlier. (Time to Start, Time to Finish, Week Day start, Week Day finish, Month Day start, Month Day finish, Month start, and Month finish).

I am to create a Time condition but can’t find the option from “Destination if time does not match” to add the voice recording I’ve created.

How do I proceed with this? Basically, I want the pre-recorded voice file to play whenever someone calls the office if time does not match the conditions I’ve set on my Time Group.

2

You want an Announcement.

3

Hi. I don’t know what they call that feature but basically I want it played whenever someone calls the office when time does not match in Time Condition.

I can’t find an option under “Destination if time does not match” to add the voice recording.

4

Add the “voice recording” to your “system recordings” hence “announcements” before you try and us it perhaps ?