I know this is a odd one but trying to figure out how to make a softkey go to a sub menu with 4 options each is to pause the agent in the queue with a different reason.
If anyone could point me in the right direction I would be appreciative.
I know this is a odd one but trying to figure out how to make a softkey go to a sub menu with 4 options each is to pause the agent in the queue with a different reason.
If anyone could point me in the right direction I would be appreciative.