Polycom 650 Endpoint XML coming up Blank on screen

I have followed the instructions of putting in the XML settings for a directory. We downloaded 4.1.1 and in the past under 3.X this format worked fine for the directory file. Just in case we used the new 000000000-directory.xml file which comes with the firmware download and went off of that. When phone loads we check the TFTP and it is downloading it to the phone. However the issue is that the Expansion screen remains blank.

Here is something else, when we go into the GUI and go to the Expansion module settings section and press the Submit or save button in the WEB GUI then the expansion module populates. But of course thats very annoying to have to do each time the phone reboots.

If anyone has any ideas on whats going on it would be a big help.