Poloycom VVX410


(Jim221) #1

I have a PBXAct system up and running and have some Polycom phones I would like to use.
I had success provisioning an IP6700 phone, but have had no luck with VVX410 or VVX310.

The phones will pull an IP address, but the lines won’t register. I have tried everything I can think of and use this reference.
https://wiki.freepbx.org/display/FOP/Polycom

I’ve tried loading the info by web and by phone no luck. Any help would be great.


#2

Does that last line mean that even configuring the phone manually via the phone’s web interface does not work?
That should mean the problem is not the EPM. I would look at the Polycom’s logs and also do a packet capture on the PBX to see what traffic is making it from the PBX (assuming you are not seeing registration failures from the phone on the pbx…)