PJSIP remote Extension Audio loss during calls

FreePBX Endpoints
1

Hi Team

I have Freepbx with PJSIP extension configured in remote offices. I am facing issue when someone call from to Freepbx and calls trasfered to remote offices most of the time audio loss is there and it comes and goes during calls. Most of the time it works without any issue.

Please suggest

Thanks
amardeep

2

That sounds like a networking/bandwidth issue. Not much we can do with what you posted. Have you don’t any troubleshooting on this?

3

I asked to network team, they said if it is network issue it should not work at all.

4

Your network team is incorrect. RTP is real time traffic and poor network conditions can impact the audio which can cause dead air or choppy audio.

When something works most of the time but sometimes it doesn’t, it’s those sometimes ones you need to actual do some troubleshooting on.

5

Sure. Let me work with them again.

6

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