I have a new Cisco SPA8000 with 7 phones behind it. All lines call receive calls from outside numbers and from local extensions. All 7 lines can dial local extensions/voicemail and whatnot but cannot dial outside numbers. They just get the “Call cannot be completed as dialed.”
This is all I see in the logs for a failed outbound call:
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:1] ResetCDR("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:1] ResetCDR("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:2] NoCDR("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:2] NoCDR("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:3] Progress("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:3] Progress("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:4] Wait("SIP/3262-0000c746", "1") in new stack
[2015-10-16 09:59:13] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:4] Wait("SIP/3262-0000c746", "1") in new stack
[2015-10-16 09:59:14] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:5] Progress("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:14] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:5] Progress("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:14] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:6] Playback("SIP/3262-0000c746", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
[2015-10-16 09:59:14] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:6] Playback("SIP/3262-0000c746", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
[2015-10-16 09:59:14] VERBOSE[18035][C-0000592a] file.c: -- <SIP/3262-0000c746> Playing 'silence/1.ulaw' (language 'en')
[2015-10-16 09:59:14] VERBOSE[18035][C-0000592a] file.c: -- <SIP/3262-0000c746> Playing 'silence/1.ulaw' (language 'en')
[2015-10-16 09:59:15] VERBOSE[18035][C-0000592a] file.c: -- <SIP/3262-0000c746> Playing 'cannot-complete-as-dialed.gsm' (language 'en')
[2015-10-16 09:59:15] VERBOSE[18035][C-0000592a] file.c: -- <SIP/3262-0000c746> Playing 'cannot-complete-as-dialed.gsm' (language 'en')
[2015-10-16 09:59:17] VERBOSE[18035][C-0000592a] file.c: -- <SIP/3262-0000c746> Playing 'check-number-dial-again.gsm' (language 'en')
[2015-10-16 09:59:17] VERBOSE[18035][C-0000592a] file.c: -- <SIP/3262-0000c746> Playing 'check-number-dial-again.gsm' (language 'en')
2015-10-16 09:59:19] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:7] Wait("SIP/3262-0000c746", "1") in new stack
[2015-10-16 09:59:19] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:7] Wait("SIP/3262-0000c746", "1") in new stack
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:8] Congestion("SIP/3262-0000c746", "20") in new stack
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [13334904444@from-internal:8] Congestion("SIP/3262-0000c746", "20") in new stack
[2015-10-16 09:59:20] WARNING[18035][C-0000592a] channel.c: Prodding channel 'SIP/3262-0000c746' failed
[2015-10-16 09:59:20] WARNING[18035][C-0000592a] channel.c: Prodding channel 'SIP/3262-0000c746' failed
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: == Spawn extension (from-internal, 13334904444, 8) exited non-zero on 'SIP/3262-0000c746'
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: == Spawn extension (from-internal, 13334904444, 8) exited non-zero on 'SIP/3262-0000c746'
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [h@from-internal:1] Hangup("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: -- Executing [h@from-internal:1] Hangup("SIP/3262-0000c746", "") in new stack
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/3262-0000c746'
[2015-10-16 09:59:20] VERBOSE[18035][C-0000592a] pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/3262-0000c746'
I am not a Linux CLI or VOIP guru so I apologize in advance for the lack of information. Any help will be appreciated.
[edit] Forgot to mention that I do have NAT set to yes on the extensions in FreePBX because of the way the the SPA8000 does its thing.
Thanks,