Something changed or happened since the REST API got updated because as of this weekend I’m no longer able to login to my S705 – i have to break in to the webserver on the phone and change the user=0000 in the login button to user=1000 (the actual extension) otherwise i get an error “user not found” when i push the login button.
I’ve tried reboot, updating, and repushing config to the phone – no joy!
Any idea where this config is either stored on disk or in the database so I can maybe fix it there?
Same problem here.
We have two sites with PBXact and Yealink phones.
Users cannot login with the phone apps BLF key.
I have to add their MAC address in the EPM and then
do a new autoprovisioning in the phone’s GUI.
With more than 100 phones, it is quiet a job !
Just to be clear all of our extensions begin with either ‘1’ or ‘5’ – for some reason it was resetting ‘1000’ to ‘0000’ which then causes the BLF login to break.