Ongoing issue that’s starting to confuse and annoy people.
Somebody calls in, gets sent to a phone via queue.
Phone rings for a few seconds (completes the ringtone) and then says missed call. About 2 seconds later, rings again. Keeps piling up “missed call” each time.
The bigger issue is that you can’t pick up the phone during that 2 second gap, which confuses people.
Phones are Yealink T23G’s