Phone not registering

OK, I am running trixbox 1.2.2, with freepbx 2.1.3, and asterisk 1.2.12.1 underneath. All sort of appears to be there…

My Asterisk system is 192.168.1.20 in my local network. at 192.168.1.25, I have a Cisco ATA186. It doesn’t seem to want to register.

going into asterisk console mode, and issuing sip debug, I get the following. What worries me, in looking at that is the “404” messages.

any ideas?

<-- SIP read from 192.168.1.25:5060:
REGISTER sip:192.168.1.20 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bK453a9f3c798c2798
From: ATAHandset sip:[email protected];user=phone;tag=578240220
To: ATAHandset sip:[email protected];user=phone
Call-ID: [email protected]
CSeq: 16684 REGISTER
Contact: ATAHandset sip:[email protected]:5060;user=phone;transport=udp;expires=4000
User-Agent: Cisco ATA 186 v3.2.1 atasip (050616A)
Content-Length: 0

— (9 headers 0 lines)—
Using latest REGISTER request as basis request
Sending to 192.168.1.25 : 5060 (non-NAT)
Transmitting (no NAT) to 192.168.1.25:5060:
SIP/2.0 404 Not found
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bK453a9f3c798c2798;received=192.168.1.25
From: ATAHandset sip:[email protected];user=phone;tag=578240220
To: ATAHandset sip:[email protected];user=phone;tag=as4ac77468
Call-ID: [email protected]
CSeq: 16684 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: sip:[email protected]
Content-Length: 0


Scheduling destruction of call ‘[email protected]’ in 15000 ms
pqpbx*CLI>
<-- SIP read from 192.168.1.25:5060:
REGISTER sip:192.168.1.20 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bKd22acd5bc25ddcaa
From: ATAHeadset sip:[email protected];user=phone;tag=932543822
To: ATAHeadset sip:[email protected];user=phone
Call-ID: [email protected]
CSeq: 16684 REGISTER
Contact: ATAHeadset sip:[email protected]:5060;user=phone;transport=udp;expires=4000
User-Agent: Cisco ATA 186 v3.2.1 atasip (050616A)
Content-Length: 0

— (9 headers 0 lines)—
Using latest REGISTER request as basis request
Sending to 192.168.1.25 : 5060 (non-NAT)
Transmitting (no NAT) to 192.168.1.25:5060:
SIP/2.0 404 Not found
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bKd22acd5bc25ddcaa;received=192.168.1.25
From: ATAHeadset sip:[email protected];user=phone;tag=932543822
To: ATAHeadset sip:[email protected];user=phone;tag=as3d79fec3
Call-ID: [email protected]
CSeq: 16684 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: sip:[email protected]
Content-Length: 0


Scheduling destruction of call ‘[email protected]’ in 15000 ms
Destroying call '[email protected]
Destroying call '[email protected]
pqpbx*CLI>
<-- SIP read from 192.168.1.25:5060:
REGISTER sip:192.168.1.20 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bK41241ab8758bd4ef
From: ATAHandset sip:[email protected];user=phone;tag=578240220
To: ATAHandset sip:[email protected];user=phone
Call-ID: [email protected]
CSeq: 16685 REGISTER
Contact: ATAHandset sip:[email protected]:5060;user=phone;transport=udp;expires=4000
User-Agent: Cisco ATA 186 v3.2.1 atasip (050616A)
Content-Length: 0

— (9 headers 0 lines)—
Using latest REGISTER request as basis request
Sending to 192.168.1.25 : 5060 (non-NAT)
Transmitting (no NAT) to 192.168.1.25:5060:
SIP/2.0 404 Not found
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bK41241ab8758bd4ef;received=192.168.1.25
From: ATAHandset sip:[email protected];user=phone;tag=578240220
To: ATAHandset sip:[email protected];user=phone;tag=as7388f1f7
Call-ID: [email protected]
CSeq: 16685 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: sip:[email protected]
Content-Length: 0


Scheduling destruction of call ‘[email protected]’ in 15000 ms
pqpbx*CLI>
<-- SIP read from 192.168.1.25:5060:
REGISTER sip:192.168.1.20 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bK3109355369382f82
From: ATAHeadset sip:[email protected];user=phone;tag=932543822
To: ATAHeadset sip:[email protected];user=phone
Call-ID: [email protected]
CSeq: 16685 REGISTER
Contact: ATAHeadset sip:[email protected]:5060;user=phone;transport=udp;expires=4000
User-Agent: Cisco ATA 186 v3.2.1 atasip (050616A)
Content-Length: 0

— (9 headers 0 lines)—
Using latest REGISTER request as basis request
Sending to 192.168.1.25 : 5060 (non-NAT)
Transmitting (no NAT) to 192.168.1.25:5060:
SIP/2.0 404 Not found
Via: SIP/2.0/UDP 192.168.1.25:5060;branch=z9hG4bK3109355369382f82;received=192.168.1.25
From: ATAHeadset sip:[email protected];user=phone;tag=932543822
To: ATAHeadset sip:[email protected];user=phone;tag=as119bde47
Call-ID: [email protected]
CSeq: 16685 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: sip:[email protected]
Content-Length: 0


Scheduling destruction of call ‘[email protected]’ in 15000 ms
pqpbx*CLI> sip no debug
SIP Debugging Disabled

I have the same problem, it’s been impossible to register the ata with tb. HELP!!!