Hey folks,
I’ve noticed that the Phone Directory doesn’t appear to function correctly in release 14.0.1.1.
I have the # key pointed to the “Phone Directory” from my IVR. While entering the IVR and pressing #, I get sent to the “Phone book” where I am prompted to “please enter the first three…”, so far so good.
However, once I enter the first 3 keys of the name on the only extension I have right now, I get “no directory entries match your search”.
I still have my 13.0.192.8 box that has this working accordingly with the same name and extension.
Any ideas?
Thanks!