Phone Directory Not Fetching Entries in FreePBX 14

Hey folks,

I’ve noticed that the Phone Directory doesn’t appear to function correctly in release

I have the # key pointed to the “Phone Directory” from my IVR. While entering the IVR and pressing #, I get sent to the “Phone book” where I am prompted to “please enter the first three…”, so far so good.

However, once I enter the first 3 keys of the name on the only extension I have right now, I get “no directory entries match your search”.

I still have my box that has this working accordingly with the same name and extension.

Any ideas?


can you provide a call trace

Would a call trace be the verbose output from the Asterisk cli or something else?