PBXact dialer - broadcast

Using paid PBXact dialer “broadcast”
I have an issue on some calls when the dialer is dialing a number for Switzerland (Swisscom mobile) sometime it gets “ANSWER” but call is not making decision whether human or machine and actually stays “in the air” for 120 minutes (my time out till hangup) - it also “up” with our siptrunk provider and I get a charge for 120 minutes of call !! - I changed for another provider to make sure it is not with the siptrunk provider and it is the same. It actually happens with 2-3 systems I have with this module and only to Switzerland Swisscom

Any thought on this?

In case you want to try a different solution, you could check SIP Caller. This is a cloud based dialer that works perfectly well with FreePBX, it provides answering machine detection, and will not have the issue you’re describing.

All the best.