PBXact 15 cannot Logout phone


(Bart Wiggers) #1

Hi,

After the latest update, phones cannot logout. This message is displayed :

“Logout not allowed. Kindly enable Hot Desk Emergency CID for this extension 213 with mac address 001565xxxxxx”

So I added the CID and MAC in EPM under “Hot desk emergency CIDs” but no result.

What to do next ?

Gr. Bart.


(Kapil Gupta) #2

Hi @bartwiggers Can you please update to the latest edge release restapp module version i.e. v15.0.19.56 or v14.0.22.59 and give try.

If you are using PBXact then download the release manually by using fwconsole ma downloadinstall restapps --tag=<version> cli command.

thanks.


(Bart Wiggers) #3

Hi Kapil,

That did the job ! Thanks for your quick response.

Gr. Bart.


(system) closed #4

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