I’d like to give my agents the ability to set their phone to Lunch or Meeting but I’m not sure how to implement this in Freepbx.
I know I can type this in CLI:
queue pause member Local/[email protected]/n queue 1200 reason Lunch
But how can I put this in a dialplan?
The agents are always logged in (static agents).
Preferably pause in all queues if possible.
Thanks in advance!
Edit by xrobau much later:
I noticed that when I was googling for the actual feature code, this is the first hit, and doesn’t actually give you the answer. The answer is ‘*46’ and you can also use *46XXXX where XXXX is the queue number (you can also pause OTHER queue members with *46*YYY*XXXX where ‘YYY’ is the extension you want to pause).