ashcortech
(AshCorTech)
September 23, 2021, 5:12pm
1
When trying to use parking on a P315 phone I get the following error:
Could not fetch list:
Communication error, SSL Authentication failed
Credentials or SSL certificate may be invalid.
please contact your system administrator.
I have an ssl certificate installed. Is there a setting I’m missing somewhere?
Phones are configured with EPM and DPMA using OpenVPN
lgaetz
(Lorne Gaetz)
September 23, 2021, 5:15pm
2
No issue here. In the EPM template do you have phone apps set to use https?
ashcortech
(AshCorTech)
September 23, 2021, 5:21pm
4
ashcortech:
HTTP is the only choice…
and… HTTPS appears as a choice in the template now… trying that.
Set the template to phone apps HTTPS, rebuilt the config, pushed to phones, still same error
ashcortech
(AshCorTech)
September 23, 2021, 5:36pm
5
@lgaetz just to confirm, in the EPM template for the phone model I should be specifying APP-PARKING not just “Park” correct?
lgaetz
(Lorne Gaetz)
September 23, 2021, 5:37pm
6
Correct. I’m not seeing any issues here with Apps and VPN, recommend you open a support ticket. Do the apps work when you’re not on VPN?
ashcortech
(AshCorTech)
September 23, 2021, 5:39pm
7
Haven’t tried that… I’ll test that now.
Nope, switched a phone off VPN, re-configured and still the same error.
It’s gotta be a setting issue on the pbx
ashcortech
(AshCorTech)
September 23, 2021, 5:52pm
8
Is it possible it’s permissions in user management???
ok, Opened a ticket…
system
(system)
Closed
October 24, 2021, 5:52pm
9
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