I want to use CRM to track incoming calls, but my company exclusively uses the parking lot feature (we don’t transfer calls). Last time I set this up, that was the show stopper- CRM just had a lot of records for dialing 7x to pick up the call from the parking lot and did not match that with the incoming call that had been parked. Does the CRM Link Module help with that in any way, or is there a workaround for this?
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