Parking lot attendant doesn't annouce parked location - Asterisk 1.6 Freepbx 2.6.0

We’ve trained users to park calls by pressing ##70, wait for the attendant to announce the location, then hang up.

We’ve moved from trixbox 2.4 (asterisk 1.4.17-Freepbx 2.60) to Trixbox 2.8(Asterisk 1.6.0.10-Freepbx 2.60)

Now, transfering calls via ##70, the parking lot attendant no longer announces the parked call location. It simply transfers the call the 71 (first available) and hangs up the call. The call remains parked and can be retrieved by pressing 71 dial, but the transfering person is clueless as to what parking spot the call went to.

Transfering via transfer, 70, Dial (wait for attendant to annouce), Trans will complete the transfer to parking lot as expected.

I’ve tried disabling the ## feature code under feature codes to see if that had any effect. (just resulted in sending the caller to dial by name directory.)

Open up an asterisk cli and type core set verbose 5 and do the park thing then do it for transfer, 70, dial and see whats going on.

That has to be one of the top 5 most fun things to do in an afternoon. Wading through realtime logs on an asterisk server with a few hundred extensions. :slight_smile:

the crux of the matter when dialing ##70: It plays pbx-transfer.gsm
(I called Ext 206 from Ext 255, and initiated the park from Ext 206.

*CLI>
– Called 206
*CLI>
– SIP/206-b5907a18 is ringing
*CLI>
– SIP/206-b5907a18 answered SIP/255-08c409f8
*CLI>
– Started music on hold, class ‘default’, on SIP/255-08c409f8
*CLI>
– <SIP/206-b5907a18> Playing ‘pbx-transfer.gsm’ (language ‘en’)
*CLI>
– Stopped music on hold on SIP/255-08c409f8
*CLI>
– Started music on hold, class ‘default’, on SIP/255-08c409f8
*CLI>
== Parked SIP/255-08c409f8 on [email protected] in lot 0. Will timeout back to extension [macro-dial] s, 7 in 120 seconds

When using the transfer-70-Dial-Transfer it looks like this:
Again, dialed Ext 206 From 255, and initiated the park from 206

*CLI>
– SIP/206-b4818328 is ringing
*CLI>
– SIP/206-b4818328 answered SIP/255-091f05f8
*CLI>
– Started music on hold, class ‘default’, on SIP/255-091f05f8
*CLI>
== Parked SIP/206-084c9950 on [email protected] in lot 0. Will timeout back to extension [from-internal] s, 1 in 120 seconds
*CLI>
– <SIP/206-084c9950> Playing ‘digits/7.gsm’ (language ‘en’)
*CLI>
– Started music on hold, class ‘default’, on SIP/206-084c9950
== Spawn extension (from-internal, s, 1) exited non-zero on ‘Parked/SIP/206-084c9950’

Is this something I can modify in the extensions.conf? (via an include)

thank you.

Kirk.

Hi There

Did you ever find a solution for this problem, We alse upgraded to trixbox 2.8 and now Parking Lot Attendant dont reply the parked location.

Any help will be much apreciated.

Thanks