Parked calls not ringing back to parking extension

alan · August 12, 2013, 7:46pm

I have a new install of Distro 3.211.63-10.

I have 4 parking lots and the system is set to send the timed out calls back to the parking extension. If the extension that parked the call is busy I have the system set to put the call back into a queue.


  == Using SIP RTP TOS bits 184
  == Using SIP RTP CoS mark 5
    -- Executing [70@from-internal:1] Park("SIP/6005-00000ec4", "") in new stack
       > 0x7f4b8c09eb70 -- Probation passed - setting RTP source address to 192.168.0.119:5008
    -- Stopped music on hold on Local/6005@from-queue-00000890;2
    -- Executing [h@macro-dial-one:1] Macro("SIP/6005-00000ec4", "hangupcall,") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("SIP/6005-00000ec4", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,3)
    -- Executing [s@macro-hangupcall:3] ExecIf("SIP/6005-00000ec4", "0?Set(CDR(recordingfile)=)") in new stack
    -- Executing [s@macro-hangupcall:4] Hangup("SIP/6005-00000ec4", "") in new stack
  == Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/6005-00000ec4' in macro 'hangupcall'
  == Spawn extension (macro-dial-one, h, 1) exited non-zero on 'SIP/6005-00000ec4'
  == Spawn extension (macro-dial-one, s, 42) exited non-zero on 'SIP/6005-00000ec4' in macro 'dial-one'
  == Spawn extension (from-queue-exten-internal, 6005, 4) exited non-zero on 'SIP/6005-00000ec4'
== Parked Local/6005@from-queue-00000890;2 on 71 (lot default). Will timeout back to extension [from-internal] s, 1 in 60 seconds
-- Added extension '71' priority 1 to parkedcalls
-- Started music on hold, class 'default', on Local/6005@from-queue-00000890;2

== Extension Changed 71[park-hints] new state InUse for Notify User 6006

== Extension Changed 71[park-hints] new state InUse for Notify User 6007

== Extension Changed 71[park-hints] new state InUse for Notify User 6002

== Extension Changed 71[park-hints] new state InUse for Notify User 6003

== Spawn extension (from-internal, s, 1) exited non-zero on ‘Parked/Local/6005@from-queue-00000890;2’

– Executing [h@from-internal:1] Hangup(“Parked/Local/6005@from-queue-00000890;2”, “”) in new stack

== Spawn extension (from-internal, h, 1) exited non-zero on ‘Parked/Local/6005@from-queue-00000890;2’

== Extension Changed 71[park-hints] new state InUse for Notify User 6009

== Extension Changed 71[park-hints] new state InUse for Notify User 6000

== Extension Changed 71[park-hints] new state InUse for Notify User 6004

== Extension Changed 71[park-hints] new state InUse for Notify User 6005

== Extension Changed 71[park-hints] new state InUse for Notify User 6008

== Extension Changed 71[park-hints] new state InUse for Notify User 6001

== Extension Changed 71[park-hints] new state InUse for Notify User 6010

[2013-08-12 14:24:15] WARNING[8744]: mp3/interface.c:216 decodeMP3: Junk at the beginning of frame 49443303

== Using SIP RTP TOS bits 184

== Using SIP RTP CoS mark 5

– Executing [12175475800@from-internal:1] Macro(“SIP/6003-00000ec5”, “user-callerid,LIMIT,”) in new stack

– Executing [s@macro-user-callerid:1] Set(“SIP/6003-00000ec5”, “TOUCH_MONITOR=1376335508.9210”) in new stack

– Executing [s@macro-user-callerid:2] Set(“SIP/6003-00000ec5”, “AMPUSER=6003”) in new stack

– Executing [s@macro-user-callerid:3] GotoIf(“SIP/6003-00000ec5”, “0?report”) in new stack

– Executing [s@macro-user-callerid:4] ExecIf(“SIP/6003-00000ec5”, “1?Set(REALCALLERIDNUM=6003)”) in new stack

– Executing [s@macro-user-callerid:5] Set(“SIP/6003-00000ec5”, “AMPUSER=6003”) in new stack

– Executing [s@macro-user-callerid:6] Set(“SIP/6003-00000ec5”, “AMPUSERCIDNAME=Scott Pennell”) in new stack

– Executing [s@macro-user-callerid:7] GotoIf(“SIP/6003-00000ec5”, “0?report”) in new stack

– Executing [s@macro-user-callerid:8] Set(“SIP/6003-00000ec5”, “AMPUSERCID=6003”) in new stack

– Executing [s@macro-user-callerid:9] Set(“SIP/6003-00000ec5”, “__DIAL_OPTIONS=Ttr”) in new stack

– Executing [s@macro-user-callerid:10] Set(“SIP/6003-00000ec5”, “CALLERID(all)=“Scott Pennell” <6003>”) in new stack

– Executing [s@macro-user-callerid:11] GotoIf(“SIP/6003-00000ec5”, “0?limit”) in new stack

– Executing [s@macro-user-callerid:12] ExecIf(“SIP/6003-00000ec5”, “1?Set(GROUP(concurrency_limit)=6003)”) in new stack

– Executing [s@macro-user-callerid:13] ExecIf(“SIP/6003-00000ec5”, “0?Set(CHANNEL(language)=)”) in new stack

– Executing [s@macro-user-callerid:14] GosubIf(“SIP/6003-00000ec5”, “7?sub-ccss,s,1(from-internal,12175475800)”) in new stack

– Executing [s@sub-ccss:1] ExecIf(“SIP/6003-00000ec5”, “0?Return()”) in new stack

– Executing [s@sub-ccss:2] Set(“SIP/6003-00000ec5”, “CCSS_SETUP=TRUE”) in new stack

– Executing [s@sub-ccss:3] GosubIf(“SIP/6003-00000ec5”, “0?monitor_config,1(from-internal,12175475800):monitor_default,1(from-internal,12175475800)”) in new stack

– Executing [monitor_default@sub-ccss:1] GotoIf(“SIP/6003-00000ec5”, “0?is_exten”) in new stack

– Executing [monitor_default@sub-ccss:2] StackPop(“SIP/6003-00000ec5”, “”) in new stack

– Executing [monitor_default@sub-ccss:3] Return(“SIP/6003-00000ec5”, “FALSE”) in new stack

– Executing [s@macro-user-callerid:15] GotoIf(“SIP/6003-00000ec5”, “1?continue”) in new stack

– Goto (macro-user-callerid,s,28)

– Executing [s@macro-user-callerid:28] Set(“SIP/6003-00000ec5”, “CALLERID(number)=6003”) in new stack

– Executing [s@macro-user-callerid:29] Set(“SIP/6003-00000ec5”, “CALLERID(name)=Scott Pennell”) in new stack

– Executing [s@macro-user-callerid:30] Set(“SIP/6003-00000ec5”, “CDR(cnum)=6003”) in new stack

– Executing [s@macro-user-callerid:31] Set(“SIP/6003-00000ec5”, “CDR(cnam)=Scott Pennell”) in new stack

– Executing [s@macro-user-callerid:32] Set(“SIP/6003-00000ec5”, “CHANNEL(language)=en”) in new stack

– Executing [12175475800@from-internal:2] Set(“SIP/6003-00000ec5”, “EMERGENCYROUTE=YES”) in new stack

– Executing [12175475800@from-internal:3] Set(“SIP/6003-00000ec5”, “MOHCLASS=default”) in new stack

– Executing [12175475800@from-internal:4] Set(“SIP/6003-00000ec5”, “_NODEST=”) in new stack

– Executing [12175475800@from-internal:5] Gosub(“SIP/6003-00000ec5”, “sub-record-check,s,1(out,12175475800,)”) in new stack

– Executing [s@sub-record-check:1] Set(“SIP/6003-00000ec5”, “REC_POLICY_MODE_SAVE=”) in new stack

– Executing [s@sub-record-check:2] GotoIf(“SIP/6003-00000ec5”, “1?check”) in new stack

– Goto (sub-record-check,s,7)

– Executing [s@sub-record-check:7] Set(“SIP/6003-00000ec5”, “__MON_FMT=wav”) in new stack

– Executing [s@sub-record-check:8] GotoIf(“SIP/6003-00000ec5”, “1?next”) in new stack

– Goto (sub-record-check,s,11)

– Executing [s@sub-record-check:11] ExecIf(“SIP/6003-00000ec5”, “0?Return()”) in new stack

– Executing [s@sub-record-check:12] ExecIf(“SIP/6003-00000ec5”, “0?Set(__REC_POLICY_MODE=)”) in new stack

– Executing [s@sub-record-check:13] GotoIf(“SIP/6003-00000ec5”, “0?out,1”) in new stack

– Executing [s@sub-record-check:14] Set(“SIP/6003-00000ec5”, “__REC_STATUS=INITIALIZED”) in new stack

– Executing [s@sub-record-check:15] Set(“SIP/6003-00000ec5”, “NOW=1376335508”) in new stack

– Executing [s@sub-record-check:16] Set(“SIP/6003-00000ec5”, “__DAY=12”) in new stack

– Executing [s@sub-record-check:17] Set(“SIP/6003-00000ec5”, “__MONTH=08”) in new stack

– Executing [s@sub-record-check:18] Set(“SIP/6003-00000ec5”, “__YEAR=2013”) in new stack

– Executing [s@sub-record-check:19] Set(“SIP/6003-00000ec5”, “__TIMESTR=20130812-142508”) in new stack

– Executing [s@sub-record-check:20] Set(“SIP/6003-00000ec5”, “__FROMEXTEN=6003”) in new stack

– Executing [s@sub-record-check:21] Set(“SIP/6003-00000ec5”, “__CALLFILENAME=out-12175475800-6003-20130812-142508-1376335508.9210”) in new stack

– Executing [s@sub-record-check:22] Goto(“SIP/6003-00000ec5”, “out,1”) in new stack

– Goto (sub-record-check,out,1)

– Executing [out@sub-record-check:1] ExecIf(“SIP/6003-00000ec5”, “1?Set(__REC_POLICY_MODE=dontcare)”) in new stack

– Executing [out@sub-record-check:2] GosubIf(“SIP/6003-00000ec5”, “0?record,1(exten,12175475800,6003)”) in new stack

– Executing [out@sub-record-check:3] Return(“SIP/6003-00000ec5”, “”) in new stack

– Executing [12175475800@from-internal:6] Macro(“SIP/6003-00000ec5”, “dialout-trunk,1,12175475800,off”) in new stack

– Executing [s@macro-dialout-trunk:1] Set(“SIP/6003-00000ec5”, “DIAL_TRUNK=1”) in new stack

– Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/6003-00000ec5”, “0?sub-pincheck,s,1()”) in new stack

– Executing [s@macro-dialout-trunk:3] GotoIf(“SIP/6003-00000ec5”, “0?disabletrunk,1”) in new stack

– Executing [s@macro-dialout-trunk:4] Set(“SIP/6003-00000ec5”, “DIAL_NUMBER=12175475800”) in new stack

– Executing [s@macro-dialout-trunk:5] Set(“SIP/6003-00000ec5”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack

– Executing [s@macro-dialout-trunk:6] Set(“SIP/6003-00000ec5”, “OUTBOUND_GROUP=OUT_1”) in new stack

– Executing [s@macro-dialout-trunk:7] GotoIf(“SIP/6003-00000ec5”, “1?nomax”) in new stack

– Goto (macro-dialout-trunk,s,9)

– Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/6003-00000ec5”, “0?skipoutcid”) in new stack

– Executing [s@macro-dialout-trunk:10] Set(“SIP/6003-00000ec5”, “DIAL_TRUNK_OPTIONS=Tt”) in new stack

– Executing [s@macro-dialout-trunk:11] Macro(“SIP/6003-00000ec5”, “outbound-callerid,1”) in new stack

– Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/6003-00000ec5”, “0?Set(CALLERPRES()=)”) in new stack

– Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/6003-00000ec5”, “0?Set(REALCALLERIDNUM=6003)”) in new stack

– Executing [s@macro-outbound-callerid:3] GotoIf(“SIP/6003-00000ec5”, “1?normcid”) in new stack

– Goto (macro-outbound-callerid,s,6)

– Executing [s@macro-outbound-callerid:6] Set(“SIP/6003-00000ec5”, “USEROUTCID=”) in new stack

– Executing [s@macro-outbound-callerid:7] Set(“SIP/6003-00000ec5”, “EMERGENCYCID=”) in new stack

– Executing [s@macro-outbound-callerid:8] Set(“SIP/6003-00000ec5”, “TRUNKOUTCID=”) in new stack

– Executing [s@macro-outbound-callerid:9] GotoIf(“SIP/6003-00000ec5”, “1?trunkcid”) in new stack

– Goto (macro-outbound-callerid,s,14)

– Executing [s@macro-outbound-callerid:14] ExecIf(“SIP/6003-00000ec5”, “0?Set(CALLERID(all)=)”) in new stack

– Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/6003-00000ec5”, “0?Set(CALLERID(all)=)”) in new stack

– Executing [s@macro-outbound-callerid:16] ExecIf(“SIP/6003-00000ec5”, “0?Set(CALLERID(all)=)”) in new stack

– Executing [s@macro-outbound-callerid:17] ExecIf(“SIP/6003-00000ec5”, “0?Set(CALLERPRES()=prohib_passed_screen)”) in new stack

– Executing [s@macro-outbound-callerid:18] Set(“SIP/6003-00000ec5”, “CDR(outbound_cnum)=6003”) in new stack

– Executing [s@macro-outbound-callerid:19] Set(“SIP/6003-00000ec5”, “CDR(outbound_cnam)=Scott Pennell”) in new stack

– Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/6003-00000ec5”, “0?sub-flp-1,s,1()”) in new stack

– Executing [s@macro-dialout-trunk:13] Set(“SIP/6003-00000ec5”, “OUTNUM=12175475800”) in new stack

– Executing [s@macro-dialout-trunk:14] Set(“SIP/6003-00000ec5”, “custom=DAHDI/G0”) in new stack

– Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/6003-00000ec5”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)”) in new stack

– Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/6003-00000ec5”, “0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))”) in new stack

– Executing [s@macro-dialout-trunk:17] Macro(“SIP/6003-00000ec5”, “dialout-trunk-predial-hook,”) in new stack

– Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/6003-00000ec5”, “”) in new stack

– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/6003-00000ec5”, “0?bypass,1”) in new stack

– Executing [s@macro-dialout-trunk:19] ExecIf(“SIP/6003-00000ec5”, “1?Set(CONNECTEDLINE(num,i)=12175475800)”) in new stack

– Executing [s@macro-dialout-trunk:20] ExecIf(“SIP/6003-00000ec5”, “1?Set(CONNECTEDLINE(name,i)=CID:6003)”) in new stack

– Executing [s@macro-dialout-trunk:21] GotoIf(“SIP/6003-00000ec5”, “0?customtrunk”) in new stack

– Executing [s@macro-dialout-trunk:22] Dial(“SIP/6003-00000ec5”, “DAHDI/G0/12175475800,300,Tt”) in new stack

– Called DAHDI/G0/12175475800

– DAHDI/8-1 answered SIP/6003-00000ec5

> 0x7f4b8c09eb70 – Probation passed - setting RTP source address to 192.168.0.140:5004

– Stopped music on hold on Local/6005@from-queue-00000890;2

  == Timeout for Local/6005@from-queue-00000890;2 parked on 71 (default). Returning to from-internal,s,1

-- Executing [s@from-internal:1] Macro("Local/6005@from-queue-00000890;2", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("Local/6005@from-queue-00000890;2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [s@macro-hangupcall:3] ExecIf("Local/6005@from-queue-00000890;2", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [s@macro-hangupcall:4] Hangup("Local/6005@from-queue-00000890;2", "") in new stack

== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘Local/6005@from-queue-00000890;2’ in macro ‘hangupcall’

== Spawn extension (from-internal, s, 1) exited non-zero on ‘Local/6005@from-queue-00000890;2’

– Executing [h@from-internal:1] Hangup(“Local/6005@from-queue-00000890;2”, “”) in new stack

== Spawn extension (from-internal, h, 1) exited non-zero on ‘Local/6005@from-queue-00000890;2’

== Extension Changed 71[park-hints] new state Idle for Notify User 6006

== Extension Changed 71[park-hints] new state Idle for Notify User 6007

== Extension Changed 71[park-hints] new state Idle for Notify User 6002

== Extension Changed 71[park-hints] new state Idle for Notify User 6003

== Extension Changed 71[park-hints] new state Idle for Notify User 6009

== Extension Changed 71[park-hints] new state Idle for Notify User 6000

== Extension Changed 71[park-hints] new state Idle for Notify User 6004

== Extension Changed 71[park-hints] new state Idle for Notify User 6005

== Extension Changed 71[park-hints] new state Idle for Notify User 6008

== Extension Changed 71[park-hints] new state Idle for Notify User 6001

== Extension Changed 71[park-hints] new state Idle for Notify User 6010

– Executing [h@ext-queues:1] Macro(“DAHDI/1-1”, “hangupcall,”) in new stack

– Executing [s@macro-hangupcall:1] GotoIf(“DAHDI/1-1”, “1?theend”) in new stack

– Goto (macro-hangupcall,s,3)

– Executing [s@macro-hangupcall:3] ExecIf(“DAHDI/1-1”, “0?Set(CDR(recordingfile)=)”) in new stack

– Executing [s@macro-hangupcall:4] Hangup(“DAHDI/1-1”, “”) in new stack

== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘DAHDI/1-1’ in macro ‘hangupcall’

== Spawn extension (ext-queues, h, 1) exited non-zero on ‘DAHDI/1-1’

== Spawn extension (ext-queues, 8000, 26) exited non-zero on ‘DAHDI/1-1’

– Hanging up on ‘DAHDI/1-1’

– Hungup ‘DAHDI/1-1’

tm1000 · August 12, 2013, 8:06pm

HI Alan.

It might be best to report these issues in the bug tracker.

alan · August 12, 2013, 8:23pm

I will open a ticket. I figured that I would post in the forum to see if anyone else is having the issue. I guess it is possible that I have something misconfiguration on my system.

tm1000 · August 12, 2013, 8:35pm

Yeah I understand and generally I would say it’s good practice to post in the forum first, especially if you are a first time user and unsure if it’s you or the system, however you’ve been around long enough that when something like this pops up and you are running into the error I generally believe it’s a bug (as opposed to user error). So in your case I would say jump to ticket first, unless you do think it could be a user error. It just depends on experience with systems, of which I believe you have much.