Parked calls lost


It’s been a while since I’ve been here because the system was working flawlessly.

I have two issues but I’ll post one here now.

I have had a couple complaints that the odd parked calls will not be picked up.

IE: Caller calls in, call is answered, parked on 70, announcement that they are retrievable by 71, caller hears on hold music, moments later the call is retrieved but only by a fast busy signal (not the normal announcement).

I know this is happening before the timeout expires.

Any ideas?

The log shows only the following error:
ERROR[1747] cdr_mysql.c: Cannot connect to database server localhost: (1045) Access denied for user ‘freepbxuser’@‘localhost’ (using password: YES)