Park and Page Pro Questions

Trying to build this all in the GUI (vs. dial plan) if possible…

If I purchase park and page pro, would I be able to create the following workflow?

  • Caller calls inbound route.
  • Inbound route sends caller to parking lot (a single define lot is okay, but the next space in a group would be ideal).
  • A call goes out to a cellphone number to alert the pbx customer that a caller is waiting (ideally an option to press 1 to connect to the caller).
  • If the caller is not picked up from the lot within X seconds, the caller is played an announcement and transferred to a voicemail box.

One of my questions is what is the best way to park a caller from an inbound route? It doesn’t seem like a selectable destination.

Maybe creating a Misc. Destination with the parking lot number in the to dial string would work?

1 Like

If you are looking to do this for individual extensions you could use standard find me/follow me functionality.

You can also use the confirm calls feature in both queues and ring groups.

Unless there is a detail that we are missing, this can be accomplished with standard functionality out of the box without needing to involve paging or parking lots.

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.