Hi all, I am trying to accomplish what i am going to explain whit Hunt Group and/or Queue but nothing is perfectly what I need.
Request:
Call comes in and ring on a HUNT GROUP with LINEAR mode. After 15 seconds i want to play a greeting message that inform caller that, for istance, all line are busy and stay on the line ( or something like that… ). While message is playing, phone HAVE TO KEEP ringing…
HUNT GROUPS:
using hunt groups i can’t do it. Just use an announcment but it plays before start ringing phone…
QUEUE:
after X seconds i can play a message ( Announce Position ) but when it plays, extensions on a queue stop ringing…
Does anyone has an idea? Is possible to have this feature?
Btw, this one is a normal feature in some PBXs
Regards