November 12, 2020, 3:37pm
Paging Pro Module is showing as disabled pending upgrade to 18.104.22.168 Current version is 22.214.171.124 Upgrade fails with:
SQLSTATE: Integrity constraint violation: 1062 Duplicate entry ‘2’ for key ‘PRIMARY’
In System admin -> Activation it shows that paging pro as a registered module with Expiration Date 2043-01-18 (Free Updates until 2023-09-17) The deployment ID, etc has not changed.
I’ve searched and cannot seem to find an answer - any help would be appreciated.
November 12, 2020, 3:59pm
There should be a table name in there somewhere.
Go to mysql and select all of the records in the table and remove the duplicate keys. In theory, both records with the same key should be the same. After that, rerun the upgrade and you should be good to go.
November 12, 2020, 4:08pm
I opened a ticket with support. Forgot I could do that with the commercial module.
I’ll let them handle it - thanks for the response though!
June 3, 2021, 10:58pm
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