I’ve got an odd one here…
I’m running FreePBX Distro 220.127.116.11 with Page Pro Version 13.0.25 in the Stable track.
My issue is thus:
I create a page group, use a system recording as the announcement, set to force-valet to mitigate a feedback issue we were having in the building, assign our overhead paging devices as the endpoints, and save. When I call the new page group, it works, except it won’t hang up the call. The call gets answered, the announcement plays, ends, and then silence, but the call is never disconnected. I have to use bridge kick to end the call from the Asterisk CLI in FreePBX. I changed the Paging Pro settings to enable ‘drop silence,’ with no effect. If i change the announcement back to default, no problem. Using System Recordings is when I start having problems. Even calling the page group and talking for 10-20 seconds then disconnecting has no effect on the hangup issue.
Oddly, hitting *80[extension] works like a charm and hangs up every time like it should.
Has anybody run into this issue before and what can I try to fix this? We want to announce certain pre-recorded messages throughout the day, every week on a schedule. I just don’t know why it doesn’t disconnect after the announcement finishes.