Paging doesn't work to one specific extension

1

Hi all,

I’m having an odd issue with paging, where there is one user/Extension that isn’t receiving pages. All users at the site are using Sangoma phones, this one is an S500 and all S500’s are using the same template. I’m not to the point where I can just look at the logs and see exactly what’s going on, though I can vaguely get the “gist” of what’s occurring. I just don’t see anything wrong…
These are the logs for when I called and asked the receptionist to page X157 (user with issue) directly. It looks like there’s something going on with voicemail during this time…again, not super great at reading these. lol

https://pastebin.freepbx.org/view/4fb7acad
https://pastebin.freepbx.org/view/f8adbbad
https://pastebin.freepbx.org/view/58908142

Thanks in advance!

2

None of the traces include a page that I can see.

3

Hmm…Let me get the user to do another. Thank you for taking the time to look and respond! :slight_smile:

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