Paging and Intercom: default announcement of concatenated files

General Help
1

I created a system announcement consisting of 4 concatenated files.

When I try to use the system announcement for the Paging and Intercom default announcement it fails to play with the following error:

[2014-05-29 17:19:48] WARNING[25781][C-00000007]: file.c:701 ast_openstream_full: File en_JAY/attention-required&en_JAY/time&en_JAY/for&en_JAY/talking-to-myself does not exist in any format [2014-05-29 17:19:48] WARNING[25781][C-00000007]: file.c:1017 ast_streamfile: Unable to open en_JAY/attention-required&en_JAY/time&en_JAY/for&en_JAY/talking-to-myself (format (alaw)): No such file or directory [2014-05-29 17:19:48] ERROR[25781][C-00000007]: app_dial.c:2762 dial_exec_full: error streaming file 'en_JAY/attention-required&en_JAY/time&en_JAY/for&en_JAY/talking-to-myself' to callee

I’m not sure whether to log this as a FreePBX issue or Asterisk as I’m guessing the Dial command ‘A’ option does not permit concatenation of files to play (Asterisk SVN-branch-11-r408201).

Sorry to not research further before posting but I’m a bit overloaded :frowning:
Ta.

2

Did you miss the help message “Only non compounded recordings can be used”. Hover over the (?) next to “Page Announcement” and you will see.

3

Doh! Clearly not… apologies… and thanks.

4

Actually I replied before checking and no, I don’t. It says:

Announcement to be played to remote part. Default is a beep.

Version: 2.11.0.9

5

I also have Version 2.11.0.9 and my pop up help text says.

“Announcement to be played to all participants when page is intiated. Only noncompunded recordings can be used. Default is a short beep.”

Regardless, of the spelling errors, the point is that unfortunately you will need to have a single file to be played in this instance.

With that being said, I’ll take this opportunity for a commercial break… You can now purchase recordings and voice overs done by Allison Directly in the FreePBX Portal Store!

6

Since this comes from Page Pro, the version “2.11.0.9” is incorrect. please state the page pro version.

7

Yep, 2.11.0.7

8

Sorry if I wasn’t clear at the outset. I don’t have Paging Pro installed… only Paging and Intercom which is at 2.11.0.9.

Ta.

9

:slight_smile: Noted… but a tad overkill for my household of 4… Happy enough with Swift/Cepstral for now… oh, and Jay of course… as much as I love Ms. Keenan.

10

Announcement comes from Page Pro only. There is nowhere else it is defined. Are we talking about Paging or Parking here. Please provide a screenshot.

11

Nevermind. You didn’t clarify (or well enough) that this was in the general settings area. We have both been looking on the individual page section.

12

Sorry but as far as I was concerned there is only the general settings area where this can be configured so I didn’t feel the need to clarify. I’ll be more careful in the future and consider that there may be different references in other modules that I haven’t actually installed.

C.