Overriding an IVR using a featurecode

Hi all

I need to be able to use a feature to override the default IVR we have here with a recorded message for those times when the office is closed for unforeseeable reasons.

I can’t use the “Enable override code” feature of the time condition that triggers the IVR in the daytime as out of office message relates to our opening hours, so can’t be played during office hours. Instead I need to play another announcement instead of the whole IVR.

Can anyone think of the best way of doing that?


Call Flow Control.