I want to “simplify” my hints. I have some users who might have multiple extensions in use - sometimes on one phone sometimes on many different phones - perhaps different outbound CID’s or other reasons.
Regardless of whether “Bob” is using extension 3001, 3002, or 3003, reception would like to know when he’s on the phone.
Monitoring / BLF is great, but that means 3 BLF are used for one user.
When I look at this doc: (removed cause I can’t post otherwise)
It seems I should be able to create a combined hint.
exten => 3000,hint,SIP/3001&SIP/3002&SIP/3003
Presumably I could also call this hint 3001
exten => 3001,hint,SIP/3001&SIP/3002&SIP/3003
Which would allow the SD function to call Bob back.
My trouble is that right now, I see FreePBX creates a standard extension hint in extensions_additional.conf
exten => 3001,hint,SIP/3001&Custom:DND3001
exten => 3002,hint,SIP/3002&Custom:DND3002
exten => 3003,hint,SIP/3003&Custom:DND3003
I’d like the option of overriding this programming like this:
exten => 3001,hint,SIP/3001&Custom:DND3001&SIP/3002&Custom:DND3002&SIP/3003&Custom:DND3003
resulting in all extensions being monitored through the same hint.
I know this works - I can hand edit the extensions_additional.conf and the test works. The question is how / where do I create an override section or a custom hint entry for an extension to allow me to make the changes persistent.
Any thoughts? Thanks so much in advance!
First, for what it’s worth, I have never had so much trouble using a forum. It says have to change my password and then that my chosen email is in use. So I made a new account, but now I can’t post the link to the related content so I’ll take it out. Wow.