Outgoing CID

General Help
1

I’m running FreePBX 2.8.0.2 against s SIP trunk. I want to set the outgoing cid on each extension to reflect the user.

I’ve tried setting outoging cid to either

“name”

or

XXXXXXXXXX

but neither do anything. I also don’t see this even reflected in any of the files in /etc/asterisk.

I have “allow any cid” for the trunk. I understand that the trunk provider could be overriding, but since I don’t see the cid strings in /etc/asterisk I think the problem is earlier.

2

The most obvious thing is that your provider doesn’t allow you to change CID.
Might want to check with them.

BF

3

But even if the provider doesn’t allow it, wouldn’t the FreePBX extension configuration gui, at least put it in an /etc/asterisk config file? It seems to me that a trunk provider restriction would be at run time, not at config time.