Outbound recordings not happening

1

I’ve set an extension for ‘force’ for all fields for recording (was set to ‘yes’ for the first test) and calls are not being recorded.

Here’s a section of the log for the relevant part, a few things stand out for me here, mainly that there is no mention of a ‘start recording’ type command, and the other is the line:
Outbound Recording Check from unknown to ***") in new stack
Now, the *** is my mobile number, but ‘check from unknown’? Well it’s from a sip extension, that shouldn’t really be ‘unknown’

-- Executing [s@sub-record-check:1] GotoIf("SIP/205-000004d9", "0?initialized") in new stack
-- Executing [s@sub-record-check:2] Set("SIP/205-000004d9", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:3] Set("SIP/205-000004d9", "NOW=1457987713") in new stack
-- Executing [s@sub-record-check:4] Set("SIP/205-000004d9", "__DAY=14") in new stack
-- Executing [s@sub-record-check:5] Set("SIP/205-000004d9", "__MONTH=03") in new stack
-- Executing [s@sub-record-check:6] Set("SIP/205-000004d9", "__YEAR=2016") in new stack
-- Executing [s@sub-record-check:7] Set("SIP/205-000004d9", "__TIMESTR=20160314-203513") in new stack
-- Executing [s@sub-record-check:8] Set("SIP/205-000004d9", "__FROMEXTEN=unknown") in new stack
-- Executing [s@sub-record-check:9] Set("SIP/205-000004d9", "__MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:10] NoOp("SIP/205-000004d9", "Recordings initialized") in new stack
-- Executing [s@sub-record-check:11] ExecIf("SIP/205-000004d9", "0?Set(ARG3=dontcare)") in new stack
-- Executing [s@sub-record-check:12] Set("SIP/205-000004d9", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:13] ExecIf("SIP/205-000004d9", "0?Set(REC_STATUS=NO)") in new stack
-- Executing [s@sub-record-check:14] GotoIf("SIP/205-000004d9", "3?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [s@sub-record-check:17] GotoIf("SIP/205-000004d9", "1?sub-record-check,out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [out@sub-record-check:1] NoOp("SIP/205-000004d9", "Outbound Recording Check from unknown to ***") in new stack
-- Executing [out@sub-record-check:2] Set("SIP/205-000004d9", "RECMODE=") in new stack
-- Executing [out@sub-record-check:3] ExecIf("SIP/205-000004d9", "1?Goto(routewins)") in new stack
-- Goto (sub-record-check,out,7)
-- Executing [out@sub-record-check:7] Gosub("SIP/205-000004d9", "recordcheck,1(dontcare,out,***)") in new stack
-- Executing [recordcheck@sub-record-check:1] NoOp("SIP/205-000004d9", "Starting recording check against dontcare") in new stack
-- Executing [recordcheck@sub-record-check:2] Goto("SIP/205-000004d9", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [recordcheck@sub-record-check:3] Return("SIP/205-000004d9", "") in new stack
-- Executing [out@sub-record-check:8] Return("SIP/205-000004d9", "") in new stack
2

During that test, I had a small part of custom dialplan commented out:

;exten => _0.,1,Set(__SIP_CODEC=alaw)
;same => next,Goto(outbound-allroutes,${EXTEN},1)

Which is there to lock the codec for outbound calls. Those lines are in extensions_custom.conf, and not in any context (should they be?)

With them commented out, the log is as shown above. On a whim, I put them back into play, and the call recording takes place, including fixing the ‘unknown’ entry. So I removed them again, and tested, no recording. Put them back, recordings again.

This is crazy. How is a line of code in an optional file making it work correctly?

3

an error further in the custom dialplan was causing this, once the offending lines were removed, the expected behaviour returns.
oops :wink:

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