Outbound CID - NO name showing

Howdy folks,

I inherited this FreePbx Asterisk project when our IT guy left. I’ve done good for my self so far but this is stumping me and I’m thinking its our provider not pushing the CIDName through.

I was Tasked with the upkeep of our phone server, were running into an issue where if we call a customer it is not showing the Business name with the number.

I looked at everything I could, to see if something is missing or not configured.
Trunks have the Name " XX Company " <55555555>, Outbound Routes have the same information.

I even toggled Override Extension to see if this would make a difference.

From what i understand it should Broadcast the Name and number when we call out to someone.
Just looking for some insight.

There are two places to check.

The first is your CNAM records. These are usually maintained by your number provider.
The second is the NAME portion of your CID. I don’t think leading and trailing spaces are allowed, so you might be sabotaging your CID there. Keep the quotation marks for the intermediate spaces, but lose the leading and trailing space and see if that helps.

Thanks for the reply,

I had a look again luckily it was just a mistake on here, Server shows “XX Company” <55555555>

Time for logs: /var/log/asterisk/full.

Place a call and watch what the log says about the CID.

From What I can see it looks like it pushed everything through but I am still learning as I go.

[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] Macro("PJSIP/5260-00003826", "user-callerid,LIMIT,EXTERNAL,") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] Set("PJSIP/5260-00003826", "TOUCH_MONITOR=1524781959.689926") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] Set("PJSIP/5260-00003826", "AMPUSER=5260") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] GotoIf("PJSIP/5260-00003826", "0?report") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:4] ExecIf("PJSIP/5260-00003826", "1?Set(REALCALLERIDNUM=5260)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:5] Set("PJSIP/5260-00003826", "AMPUSER=5260") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:6] GotoIf("PJSIP/5260-00003826", "0?limit") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:7] Set("PJSIP/5260-00003826", "AMPUSERCIDNAME=Agent Smith") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:8] GotoIf("PJSIP/5260-00003826", "0?report") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:9] Set("PJSIP/5260-00003826", "AMPUSERCID=5260") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:10] Set("PJSIP/5260-00003826", "__DIAL_OPTIONS=Ttr") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:11] Set("PJSIP/5260-00003826", "CALLERID(all)="Agent Smith" <5260>") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:12] GotoIf("PJSIP/5260-00003826", "0?limit") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:13] ExecIf("PJSIP/5260-00003826", "1?Set(GROUP(concurrency_limit)=5260)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:14] GosubIf("PJSIP/5260-00003826", "7?sub-ccss,s,1(from-internal,)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] ExecIf("PJSIP/5260-00003826", "0?Return()") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] Set("PJSIP/5260-00003826", "CCSS_SETUP=TRUE") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] GosubIf("PJSIP/5260-00003826", "0?monitor_config,1(from-internal,):monitor_default,1(from-internal,)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/5260-00003826", "0?is_exten") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] StackPop("PJSIP/5260-00003826", "") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] Return("PJSIP/5260-00003826", "FALSE") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:15] ExecIf("PJSIP/5260-00003826", "0?Set(CHANNEL(language)=)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:16] GotoIf("PJSIP/5260-00003826", "1?continue") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (macro-user-callerid,s,30)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:30] Set("PJSIP/5260-00003826", "CALLERID(number)=5260") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:31] Set("PJSIP/5260-00003826", "CALLERID(name)=Agent Smith") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:32] Set("PJSIP/5260-00003826", "CDR(cnum)=5260") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:33] Set("PJSIP/5260-00003826", "CDR(cnam)=Agent Smith") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:34] Set("PJSIP/5260-00003826", "CHANNEL(language)=en") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:35] ExecIf("PJSIP/5260-00003826", "0?Set(CALLERID(name)=)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] Gosub("PJSIP/5260-00003826", "sub-record-check,s,1(out,85555555,dontcare)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/5260-00003826", "0?initialized") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] Set("PJSIP/5260-00003826", "__REC_STATUS=INITIALIZED") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] Set("PJSIP/5260-00003826", "NOW=1524781959") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:4] Set("PJSIP/5260-00003826", "__DAY=26") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:5] Set("PJSIP/5260-00003826", "__MONTH=04") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:6] Set("PJSIP/5260-00003826", "__YEAR=2018") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:7] Set("PJSIP/5260-00003826", "__TIMESTR=20180426-163239") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:8] Set("PJSIP/5260-00003826", "__FROMEXTEN=5260") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:9] Set("PJSIP/5260-00003826", "__MON_FMT=wav") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:10] NoOp("PJSIP/5260-00003826", "Recordings initialized") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:11] ExecIf("PJSIP/5260-00003826", "0?Set(ARG3=dontcare)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:12] Set("PJSIP/5260-00003826", "REC_POLICY_MODE_SAVE=") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:13] ExecIf("PJSIP/5260-00003826", "0?Set(REC_STATUS=NO)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:14] GotoIf("PJSIP/5260-00003826", "3?checkaction") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (sub-record-check,s,17)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:17] GotoIf("PJSIP/5260-00003826", "1?sub-record-check,out,1") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (sub-record-check,out,1)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/5260-00003826", "Outbound Recording Check from 5260 to 85555555") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]ecord-check:2] Set("PJSIP/5260-00003826", "RECMODE=dontcare") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/5260-00003826", "1?Goto(routewins)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (sub-record-check,out,7)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:7] Gosub("PJSIP/5260-00003826", "recordcheck,1(dontcare,out,85555555)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/5260-00003826", "Starting recording check against dontcare") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] Goto("PJSIP/5260-00003826", "dontcare") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (sub-record-check,recordcheck,3)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] Return("PJSIP/5260-00003826", "") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:8] Return("PJSIP/5260-00003826", "") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/5260-00003826", "0 ?Set(CDR(accountcode)=)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:4] Set("PJSIP/5260-00003826", "MOHCLASS=default") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:5] ExecIf("PJSIP/5260-00003826", "1?Set(TRUNKCIDOVERRIDE="Company Name" <3333333333>)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:6] Set("PJSIP/5260-00003826", "_NODEST=") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:7] Macro("PJSIP/5260-00003826", "dialout-trunk,3,55555555555,,off") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] Set("PJSIP/5260-00003826", "DIAL_TRUNK=3") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] GosubIf("PJSIP/5260-00003826", "0?sub-pincheck,s,1()") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] GotoIf("PJSIP/5260-00003826", "0?disabletrunk,1") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:4] Set("PJSIP/5260-00003826", "DIAL_NUMBER=55555555555") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:5] Set("PJSIP/5260-00003826", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:6] Set("PJSIP/5260-00003826", "OUTBOUND_GROUP=OUT_3") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:7] GotoIf("PJSIP/5260-00003826", "1?nomax") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (macro-dialout-trunk,s,9)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:9] GotoIf("PJSIP/5260-00003826", "0?skipoutcid") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:10] Set("PJSIP/5260-00003826", "DIAL_TRUNK_OPTIONS=Tt") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:11] Macro("PJSIP/5260-00003826", "outbound-callerid,3") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] ExecIf("PJSIP/5260-00003826", "0?Set(CALLERPRES()=)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:2] ExecIf("PJSIP/5260-00003826", "0?Set(REALCALLERIDNUM=5260)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:3] GotoIf("PJSIP/5260-00003826", "1?normcid") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (macro-outbound-callerid,s,6)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:6] Set("PJSIP/5260-00003826", "USEROUTCID="Company 1" <4444444444>") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:7] Set("PJSIP/5260-00003826", "EMERGENCYCID=") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:8] Set("PJSIP/5260-00003826", "TRUNKOUTCID="Sub Company 2" <3333333333>") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:9] GotoIf("PJSIP/5260-00003826", "1?trunkcid") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Goto (macro-outbound-callerid,s,14)
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:14] ExecIf("PJSIP/5260-00003826", "1?Set(CALLERID(all)="Sub Company 2" <3333333333>)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:15] ExecIf("PJSIP/5260-00003826", "1?Set(CALLERID(all)="Cpmpany 1" <4444444444>)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:16] ExecIf("PJSIP/5260-00003826", "1?Set(CALLERID(all)="Sub Company 2" <3333333333>)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:17] ExecIf("PJSIP/5260-00003826", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:18] Set("PJSIP/5260-00003826", "CDR(outbound_cnum)=3333333333") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:19] Set("PJSIP/5260-00003826", "CDR(outbound_cnam)=Sub Company 2") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:12] GosubIf("PJSIP/5260-00003826", "0?sub-flp-3,s,1()") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:13] Set("PJSIP/5260-00003826", "OUTNUM=55555555555") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:14] Set("PJSIP/5260-00003826", "custom=PJSIP") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:15] ExecIf("PJSIP/5260-00003826", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:16] ExecIf("PJSIP/5260-00003826", "0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:17] Macro("PJSIP/5260-00003826", "dialout-trunk-predial-hook,") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:1] MacroExit("PJSIP/5260-00003826", "") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:18] GotoIf("PJSIP/5260-00003826", "0?bypass,1") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:19] ExecIf("PJSIP/5260-00003826", "1?Set(CONNECTEDLINE(num,i)=55555555555)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:20] ExecIf("PJSIP/5260-00003826", "1?Set(CONNECTEDLINE(name,i)=CID:3333333333)") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:21] GotoIf("PJSIP/5260-00003826", "0?customtrunk") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:22] Dial("PJSIP/5260-00003826", "PJSIP/[email protected] Company 2,300,Tt") in new stack
[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] app_dial.c: Called PJSIP/[email protected] Company 2
[2018-04-26 16:32:40] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:41] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:42] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:44] VERBOSE[19470][C-0000d592] app_dial.c: PJSIP/Sub Company 2-00003827 is making progress passing it to PJSIP/5260-00003826
[2018-04-26 16:32:45] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:45] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:46] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:47] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:48] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:49] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:50] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:51] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:52] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:53] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:54] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:54] WARNING[18852][C-0000d588] chan_dahdi.c: Don't know what to do with frame type '10'
[2018-04-26 16:32:55] VERBOSE[19470][C-0000d592] app_dial.c: PJSIP/TruGreen-00003827 answered PJSIP/5260-00003826
[2018-04-26 16:32:55] VERBOSE[19610][C-0000d592] bridge_channel.c: Channel PJSIP/TruGreen-00003827 joined 'simple_bridge' basic-bridge <e3aaedd7-bb0c-43f5-9f1b-0d5158bb9877>
[2018-04-26 16:32:55] VERBOSE[19470][C-0000d592] bridge_channel.c: Channel PJSIP/5260-00003826 joined 'simple_bridge' basic-bridge <e3aaedd7-bb0c-43f5-9f1b-0d5158bb9877>

This is the line setting your outbound CID:

[2018-04-26 16:32:39] VERBOSE[19470][C-0000d592] pbx.c: Executing [[email protected]:16] ExecIf("PJSIP/5260-00003826", "1?Set(CALLERID(all)="Sub Company 2" <3333333333>)") in new stack

Which is what you should see in the outbound CID column in the CDR.

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