Outbound calls dropping while leaving VM

mvogel4949 · September 26, 2019, 1:20pm

I’m having a very odd situation where I’m getting a lot of dropped calls that all seem to drop while I’m leaving a VM for the person I’m calling. Any ideas why this might be happening?

lgaetz · September 26, 2019, 1:31pm

By this, do you mean while you are listening to the prompt or while you are leaving the message? It makes a difference.

mvogel4949 · September 26, 2019, 1:37pm

While leaving the VM

lgaetz · September 26, 2019, 1:59pm

Nothing comes to mind, but a dropped call is probably signalling. It might help to get a look at the SIP packets: Virtuous Signalling

Stewart1 · September 26, 2019, 5:58pm

If the problem is with leaving a voicemail on your system, see

If it’s when leaving voicemail on a remote system, make sure that your trunking provider or gateway has VAD (voice activity detection) also known as silence suppression, turned off.

If no luck, in Asterisk SIP Settings, try increasing RTP Timeout.

If you still have trouble, post details including a log of a failed call.

mvogel4949 · October 1, 2019, 12:38pm

The caller reported this as a dropped call while they were leaving a VM

[2019-09-30 15:44:34] VERBOSE[7352][C-000112c7] netsock2.c: Using SIP RTP TOS bits 184
[2019-09-30 15:44:34] VERBOSE[7352][C-000112c7] netsock2.c: Using SIP RTP CoS mark 5
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:1] Macro("SIP/1325-00023e3e", "user-callerid,LIMIT,EXTERNAL,") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:1] Set("SIP/1325-00023e3e", "TOUCH_MONITOR=1569872674.1206361") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:2] Set("SIP/1325-00023e3e", "AMPUSER=1325") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:3] GotoIf("SIP/1325-00023e3e", "0?report") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:4] ExecIf("SIP/1325-00023e3e", "1?Set(REALCALLERIDNUM=1325)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:5] Set("SIP/1325-00023e3e", "AMPUSER=1325") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:6] GotoIf("SIP/1325-00023e3e", "0?limit") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:7] Set("SIP/1325-00023e3e", "AMPUSERCIDNAME=Deb M") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:8] ExecIf("SIP/1325-00023e3e", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:9] GotoIf("SIP/1325-00023e3e", "0?report") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:10] Set("SIP/1325-00023e3e", "AMPUSERCID=1325") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:11] Set("SIP/1325-00023e3e", "__DIAL_OPTIONS=Ttr") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:12] Set("SIP/1325-00023e3e", "CALLERID(all)="Deb M" &lt;1325&gt;") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:13] GotoIf("SIP/1325-00023e3e", "0?limit") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:14] ExecIf("SIP/1325-00023e3e", "1?Set(GROUP(concurrency_limit)=1325)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:15] ExecIf("SIP/1325-00023e3e", "0?Set(CHANNEL(language)=)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:16] NoOp("SIP/1325-00023e3e", "Macro Depth is 1") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:17] GotoIf("SIP/1325-00023e3e", "1?report2:macroerror") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (macro-user-callerid,s,18)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:18] GotoIf("SIP/1325-00023e3e", "1?continue") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (macro-user-callerid,s,37)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:37] Set("SIP/1325-00023e3e", "CALLERID(number)=1325") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:38] Set("SIP/1325-00023e3e", "CALLERID(name)=Deb M") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:39] GotoIf("SIP/1325-00023e3e", "0?cnum") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:40] Set("SIP/1325-00023e3e", "CDR(cnam)=Deb M") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:41] Set("SIP/1325-00023e3e", "CDR(cnum)=1325") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-user-callerid:42] Set("SIP/1325-00023e3e", "CHANNEL(language)=en") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:2] Gosub("SIP/1325-00023e3e", "sub-record-check,s,1(out,2970901,dontcare)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:1] GotoIf("SIP/1325-00023e3e", "0?initialized") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:2] Set("SIP/1325-00023e3e", "__REC_STATUS=INITIALIZED") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:3] Set("SIP/1325-00023e3e", "NOW=1569872675") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:4] Set("SIP/1325-00023e3e", "__DAY=30") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:5] Set("SIP/1325-00023e3e", "__MONTH=09") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:6] Set("SIP/1325-00023e3e", "__YEAR=2019") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:7] Set("SIP/1325-00023e3e", "__TIMESTR=20190930-154435") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:8] Set("SIP/1325-00023e3e", "__FROMEXTEN=1325") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:9] Set("SIP/1325-00023e3e", "__MON_FMT=wav") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:10] NoOp("SIP/1325-00023e3e", "Recordings initialized") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:11] ExecIf("SIP/1325-00023e3e", "0?Set(ARG3=dontcare)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:12] Set("SIP/1325-00023e3e", "REC_POLICY_MODE_SAVE=") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:13] ExecIf("SIP/1325-00023e3e", "0?Set(REC_STATUS=NO)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:14] GotoIf("SIP/1325-00023e3e", "3?checkaction") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (sub-record-check,s,17)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@sub-record-check:17] GotoIf("SIP/1325-00023e3e", "1?sub-record-check,out,1") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (sub-record-check,out,1)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [out@sub-record-check:1] NoOp("SIP/1325-00023e3e", "Outbound Recording Check from 1325 to 2970901") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [out@sub-record-check:2] Set("SIP/1325-00023e3e", "RECMODE=dontcare") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [out@sub-record-check:3] ExecIf("SIP/1325-00023e3e", "1?Goto(routewins)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (sub-record-check,out,7)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [out@sub-record-check:7] Gosub("SIP/1325-00023e3e", "recordcheck,1(dontcare,out,2970901)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp("SIP/1325-00023e3e", "Starting recording check against dontcare") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [recordcheck@sub-record-check:2] Goto("SIP/1325-00023e3e", "dontcare") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [recordcheck@sub-record-check:3] Return("SIP/1325-00023e3e", "") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [out@sub-record-check:8] Return("SIP/1325-00023e3e", "") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:3] ExecIf("SIP/1325-00023e3e", "0 ?Set(CDR(accountcode)=)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:4] Set("SIP/1325-00023e3e", "EMERGENCYROUTE=YES") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:5] Set("SIP/1325-00023e3e", "MOHCLASS=default") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:6] ExecIf("SIP/1325-00023e3e", "1?Set(TRUNKCIDOVERRIDE=9896841873)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:7] Set("SIP/1325-00023e3e", "_NODEST=") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [2970901@from-internal:8] Macro("SIP/1325-00023e3e", "dialout-trunk,2,19892970901,,off") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:1] Set("SIP/1325-00023e3e", "DIAL_TRUNK=2") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:2] ExecIf("SIP/1325-00023e3e", "0?Set(DIAL_OPTIONS=tr)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:3] GosubIf("SIP/1325-00023e3e", "0?sub-pincheck,s,1()") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:4] GotoIf("SIP/1325-00023e3e", "0?disabletrunk,1") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:5] Set("SIP/1325-00023e3e", "DIAL_NUMBER=19892970901") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:6] Set("SIP/1325-00023e3e", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:7] Set("SIP/1325-00023e3e", "OUTBOUND_GROUP=OUT_2") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:8] Set("SIP/1325-00023e3e", "DIAL_TRUNK_OPTIONS=T") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:9] GotoIf("SIP/1325-00023e3e", "0?nomax") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:10] GotoIf("SIP/1325-00023e3e", "0?chanfull") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf("SIP/1325-00023e3e", "0?skipoutcid") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:12] Macro("SIP/1325-00023e3e", "outbound-callerid,2") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:1] ExecIf("SIP/1325-00023e3e", "0?Set(CALLERPRES(name-pres)=)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:2] ExecIf("SIP/1325-00023e3e", "0?Set(CALLERPRES(num-pres)=)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:3] ExecIf("SIP/1325-00023e3e", "0?Set(REALCALLERIDNUM=1325)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf("SIP/1325-00023e3e", "0?Set(AMPUSER=1325)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:5] GotoIf("SIP/1325-00023e3e", "1?normcid") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (macro-outbound-callerid,s,9)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:9] Set("SIP/1325-00023e3e", "USEROUTCID=") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:10] Set("SIP/1325-00023e3e", "EMERGENCYCID=") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:11] Set("SIP/1325-00023e3e", "TRUNKOUTCID=9896841873") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:12] GotoIf("SIP/1325-00023e3e", "1?trunkcid") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (macro-outbound-callerid,s,18)
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:18] ExecIf("SIP/1325-00023e3e", "1?Set(CALLERID(all)=9896841873)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:19] ExecIf("SIP/1325-00023e3e", "0?Set(CALLERID(all)=)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:20] ExecIf("SIP/1325-00023e3e", "1?Set(CALLERID(all)=9896841873)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:21] ExecIf("SIP/1325-00023e3e", "0?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf("SIP/1325-00023e3e", "0?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:23] Set("SIP/1325-00023e3e", "CDR(outbound_cnum)=9896841873") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-outbound-callerid:24] Set("SIP/1325-00023e3e", "CDR(outbound_cnam)=") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:13] GosubIf("SIP/1325-00023e3e", "0?sub-flp-2,s,1()") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:14] Set("SIP/1325-00023e3e", "OUTNUM=19892970901") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:15] Set("SIP/1325-00023e3e", "custom=SIP/AppiaSip") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:16] ExecIf("SIP/1325-00023e3e", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:17] ExecIf("SIP/1325-00023e3e", "0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:18] Macro("SIP/1325-00023e3e", "dialout-trunk-predial-hook,") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/1325-00023e3e", "") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:19] GotoIf("SIP/1325-00023e3e", "0?bypass,1") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:20] ExecIf("SIP/1325-00023e3e", "1?Set(CONNECTEDLINE(num,i)=19892970901)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:21] ExecIf("SIP/1325-00023e3e", "1?Set(CONNECTEDLINE(name,i)=CID:9896841873)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:22] ExecIf("SIP/1325-00023e3e", "0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)9896841873)") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:23] GotoIf("SIP/1325-00023e3e", "0?customtrunk") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-dialout-trunk:24] Dial("SIP/1325-00023e3e", "SIP/AppiaSip/19892970901,300,T") in new stack
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] netsock2.c: Using SIP RTP TOS bits 184
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] netsock2.c: Using SIP RTP CoS mark 5
[2019-09-30 15:44:35] VERBOSE[21148][C-000112c7] app_dial.c: Called SIP/AppiaSip/19892970901
[2019-09-30 15:44:36] VERBOSE[21148][C-000112c7] app_dial.c: SIP/AppiaSip-00023e3f is ringing
[2019-09-30 15:44:40] VERBOSE[21148][C-000112c7] app_dial.c: SIP/AppiaSip-00023e3f is making progress passing it to SIP/1325-00023e3e
[2019-09-30 15:44:57] VERBOSE[21148][C-000112c7] app_dial.c: SIP/AppiaSip-00023e3f requested media update control 26, passing it to SIP/1325-00023e3e
[2019-09-30 15:44:57] VERBOSE[21148][C-000112c7] app_dial.c: SIP/AppiaSip-00023e3f answered SIP/1325-00023e3e
[2019-09-30 15:44:57] VERBOSE[21198][C-000112c7] bridge_channel.c: Channel SIP/AppiaSip-00023e3f joined 'simple_bridge' basic-bridge &lt;df740ba8-9eca-4159-9b22-9887d297a16f&gt;
[2019-09-30 15:44:57] VERBOSE[21148][C-000112c7] bridge_channel.c: Channel SIP/1325-00023e3e joined 'simple_bridge' basic-bridge &lt;df740ba8-9eca-4159-9b22-9887d297a16f&gt;
[2019-09-30 15:46:16] VERBOSE[21198][C-000112c7] bridge_channel.c: Channel SIP/AppiaSip-00023e3f left 'simple_bridge' basic-bridge &lt;df740ba8-9eca-4159-9b22-9887d297a16f&gt;
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] bridge_channel.c: Channel SIP/1325-00023e3e left 'simple_bridge' basic-bridge &lt;df740ba8-9eca-4159-9b22-9887d297a16f&gt;
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] app_macro.c: Spawn extension (macro-dialout-trunk, s, 24) exited non-zero on 'SIP/1325-00023e3e' in macro 'dialout-trunk'
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Spawn extension (from-internal, 2970901, 8) exited non-zero on 'SIP/1325-00023e3e'
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Executing [h@from-internal:1] Macro("SIP/1325-00023e3e", "hangupcall") in new stack
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SIP/1325-00023e3e", "1?theend") in new stack
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-hangupcall:3] ExecIf("SIP/1325-00023e3e", "0?Set(CDR(recordingfile)=)") in new stack
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Executing [s@macro-hangupcall:4] Hangup("SIP/1325-00023e3e", "") in new stack
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/1325-00023e3e' in macro 'hangupcall'
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/1325-00023e3e'

cynjut · October 1, 2019, 1:41pm

mvogel4949:

[2019-09-30 15:46:16] VERBOSE[21198][C-000112c7] bridge_channel.c: Channel SIP/AppiaSip-00023e3f left ‘simple_bridge’ basic-bridge <df740ba8-9eca-4159-9b22-9887d297a16f>
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] bridge_channel.c: Channel SIP/1325-00023e3e left ‘simple_bridge’ basic-bridge <df740ba8-9eca-4159-9b22-9887d297a16f>
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] app_macro.c: Spawn extension (macro-dialout-trunk, s, 24) exited non-zero on ‘SIP/1325-00023e3e’ in macro ‘dialout-trunk’
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Spawn extension (from-internal, 2970901, 8) exited non-zero on ‘SIP/1325-00023e3e’
[2019-09-30 15:46:16] VERBOSE[21148][C-000112c7] pbx.c: Executing [h@from-internal:1] Macro(“SIP/1325-00023e3e”, “hangupcall”) in new stack

Extension 1325 appears to have hung up the phone without forwarding the call to Voice Mail. That doesn’t sound like your description, though, so something else is going on. Check the configuration of extension 1325, especially the VM setup and make sure everything there is OK.

mvogel4949 · October 1, 2019, 2:21pm

Will do. Extension 1325 was calling out and leaving a VM on the remote party’s phone when the call was dropped. I increased the RTP timeout to see if that would help. The dropped calls are always when a user is leaving a VM on an outbound call

system · October 8, 2019, 2:21pm

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