Outbound calls 'All lines are currently busy'

Hi all,

This morning I have encountered an issue with our freepbx phone system being unable to make outbound calls. We are getting the ‘All lines are currently busy’ but I can’t work out what the problem is.

Inbound calls are working.

On the Asterix info page, I can see our Zen Trunk has a status ‘unreachable’.

Here are the asterix logs which were generated when I tried to make an outbound call. I have removed all names and numbers from the logs.

[2022-10-20 08:51:43] VERBOSE[2771][C-00000003] netsock2.c: Using SIP RTP TOS bits 184
[2022-10-20 08:51:43] VERBOSE[2771][C-00000003] netsock2.c: Using SIP RTP CoS mark 5
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:1] Macro(“SIP/110-00000002”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:1] Set(“SIP/110-00000002”, “TOUCH_MONITOR=1666252303.3”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:2] Set(“SIP/110-00000002”, “CHANCONTEXT=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:3] Set(“SIP/110-00000002”, “CHANCONTEXT=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:4] Set(“SIP/110-00000002”, “CHANEXTENCONTEXT=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:5] Set(“SIP/110-00000002”, “CHANEXTEN=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:6] Set(“SIP/110-00000002”, “CALLERID(number)=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:7] Set(“SIP/110-00000002”, “AMPUSER=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:8] Set(“SIP/110-00000002”, “HOTDESCKCHAN=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:9] Set(“SIP/110-00000002”, “HOTDESKEXTEN=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:10] Set(“SIP/110-00000002”, “HOTDESKCALL=0”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:11] ExecIf(“SIP/110-00000002”, “0?Set(HOTDESKCALL=1)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:12] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(name)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:13] GotoIf(“SIP/110-00000002”, “0?report”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:14] ExecIf(“SIP/110-00000002”, “1?Set(REALCALLERIDNUM=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:15] Set(“SIP/110-00000002”, “AMPUSER=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:16] GotoIf(“SIP/110-00000002”, “0?limit”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:17] Set(“SIP/110-00000002”, “AMPUSERCIDNAME=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:18] ExecIf(“SIP/110-00000002”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:19] GotoIf(“SIP/110-00000002”, “0?report”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:20] Set(“SIP/110-00000002”, “AMPUSERCID=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:21] Set(“SIP/110-00000002”, “__DIAL_OPTIONS=HhTtr”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:22] Set(“SIP/110-00000002”, “CALLERID(all)=“Removed” <110>”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:23] ExecIf(“SIP/110-00000002”, “0?Set(CUSDIAL=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:24] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(all)=“Removed” <110>)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:25] GotoIf(“SIP/110-00000002”, “0?limit”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:26] ExecIf(“SIP/110-00000002”, “1?Set(GROUP(concurrency_limit)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:27] ExecIf(“SIP/110-00000002”, “0?Set(CHANNEL(language)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:28] NoOp(“SIP/110-00000002”, “Macro Depth is 1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:29] GotoIf(“SIP/110-00000002”, “1?report2:macroerror”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-user-callerid,s,30)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:30] GotoIf(“SIP/110-00000002”, “1?continue”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-user-callerid,s,49)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:49] Set(“SIP/110-00000002”, “CALLERID(number)=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:50] Set(“SIP/110-00000002”, “CALLERID(name)=REMOVED”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:51] GotoIf(“SIP/110-00000002”, “0?cnum”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:52] Set(“SIP/110-00000002”, “CDR(cnam)=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:53] Set(“SIP/110-00000002”, “CDR(cnum)=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-user-callerid:54] Set(“SIP/110-00000002”, “CHANNEL(language)=en_GB”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:2] Gosub(“SIP/110-00000002”, “sub-record-check,s,1(out,Removed,dontcare)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:1] GotoIf(“SIP/110-00000002”, “0?initialized”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:2] Set(“SIP/110-00000002”, “__REC_STATUS=INITIALIZED”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:3] Set(“SIP/110-00000002”, “NOW=1666252303”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:4] Set(“SIP/110-00000002”, “__DAY=20”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:5] Set(“SIP/110-00000002”, “__MONTH=10”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:6] Set(“SIP/110-00000002”, “__YEAR=2022”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:7] Set(“SIP/110-00000002”, “__TIMESTR=20221020-085143”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:8] Set(“SIP/110-00000002”, “__FROMEXTEN=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:9] Set(“SIP/110-00000002”, “__MON_FMT=wav”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:10] NoOp(“SIP/110-00000002”, “Recordings initialized”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:11] ExecIf(“SIP/110-00000002”, “0?Set(ARG3=dontcare)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:12] Set(“SIP/110-00000002”, “REC_POLICY_MODE_SAVE=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:13] ExecIf(“SIP/110-00000002”, “0?Set(REC_STATUS=NO)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:14] GotoIf(“SIP/110-00000002”, “3?checkaction”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,s,17)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@sub-record-check:17] GotoIf(“SIP/110-00000002”, “1?sub-record-check,out,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,out,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [out@sub-record-check:1] NoOp(“SIP/110-00000002”, “Outbound Recording Check from 110 to Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [out@sub-record-check:2] Set(“SIP/110-00000002”, “RECMODE=dontcare”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [out@sub-record-check:3] ExecIf(“SIP/110-00000002”, “1?Goto(routewins)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,out,7)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [out@sub-record-check:7] Gosub(“SIP/110-00000002”, “recordcheck,1(dontcare,out,Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp(“SIP/110-00000002”, “Starting recording check against dontcare”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [recordcheck@sub-record-check:2] Goto(“SIP/110-00000002”, “dontcare”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [recordcheck@sub-record-check:3] Return(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [out@sub-record-check:8] Return(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:3] ExecIf(“SIP/110-00000002”, “0 ?Set(CDR(accountcode)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:4] Set(“SIP/110-00000002”, “_ROUTEID=1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:5] Set(“SIP/110-00000002”, “_ROUTENAME=default_out”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:6] Set(“SIP/110-00000002”, “MOHCLASS=default”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:7] ExecIf(“SIP/110-00000002”, “1?Set(TRUNKCIDOVERRIDE=“Removed” )”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:8] Set(“SIP/110-00000002”, “_CALLERIDNAMEINTERNAL=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:9] Set(“SIP/110-00000002”, “_CALLERIDNUMINTERNAL=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:10] Set(“SIP/110-00000002”, “_EMAILNOTIFICATION=FALSE”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:11] Set(“SIP/110-00000002”, “_NODEST=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:12] Macro(“SIP/110-00000002”, “dialout-trunk,1,Removed,off”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:1] Set(“SIP/110-00000002”, “DIAL_TRUNK=1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:2] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_OPTIONS=Hhtr)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:3] GosubIf(“SIP/110-00000002”, “0?sub-pincheck,s,1()”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:4] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(num)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:5] GotoIf(“SIP/110-00000002”, “0?disabletrunk,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:6] Set(“SIP/110-00000002”, “DIAL_NUMBER=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:7] Set(“SIP/110-00000002”, “DIAL_TRUNK_OPTIONS=HhTtr”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:8] Set(“SIP/110-00000002”, “OUTBOUND_GROUP=OUT_1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:9] Set(“SIP/110-00000002”, “DIAL_TRUNK_OPTIONS=T”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:10] GotoIf(“SIP/110-00000002”, “0?nomax”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf(“SIP/110-00000002”, “0?chanfull”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:12] GotoIf(“SIP/110-00000002”, “0?skipoutcid”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:13] Macro(“SIP/110-00000002”, “outbound-callerid,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp(“SIP/110-00000002”, “110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp(“SIP/110-00000002”, “off”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:6] Set(“SIP/110-00000002”, “HOTDESCKCHAN=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:7] Set(“SIP/110-00000002”, “HOTDESKEXTEN=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:8] Set(“SIP/110-00000002”, “HOTDESKCALL=0”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:9] ExecIf(“SIP/110-00000002”, “0?Set(HOTDESKCALL=1)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:10] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(name)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:11] Set(“SIP/110-00000002”, “ALLOWTHISROUTE=NO”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:12] ExecIf(“SIP/110-00000002”, “0?Set(ALLOWTHISROUTE=YES)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:13] ExecIf(“SIP/110-00000002”, “0?Hangup()”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:14] ExecIf(“SIP/110-00000002”, “0?Set(REALCALLERIDNUM=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/110-00000002”, “0?Set(AMPUSER=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:16] GotoIf(“SIP/110-00000002”, “1?normcid”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:20] Set(“SIP/110-00000002”, “USEROUTCID=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:21] Set(“SIP/110-00000002”, “EMERGENCYCID=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf(“SIP/110-00000002”, “0?Set(EMERGENCYCID=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:23] Set(“SIP/110-00000002”, “TRUNKOUTCID=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:24] GotoIf(“SIP/110-00000002”, “1?trunkcid”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-outbound-callerid,s,30)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:30] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(all)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:31] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(all)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:32] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(all)=Removed )”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:33] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(all)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:34] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(all)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:35] Set(“SIP/110-00000002”, “TIOHIDE=no”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:36] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:37] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:38] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:39] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:40] Set(“SIP/110-00000002”, “CDR(outbound_cnum)=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outbound-callerid:41] Set(“SIP/110-00000002”, “CDR(outbound_cnam)=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:14] GosubIf(“SIP/110-00000002”, “0?sub-flp-1,s,1()”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:15] Set(“SIP/110-00000002”, “OUTNUM=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:16] Set(“SIP/110-00000002”, “custom=SIP/Zen Trunk 1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:17] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:18] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:19] GotoIf(“SIP/110-00000002”, “1?gocall”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,s,21)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:21] Macro(“SIP/110-00000002”, “dialout-trunk-predial-hook,”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:22] GotoIf(“SIP/110-00000002”, “0?skipcrm”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:23] Set(“SIP/110-00000002”, “__CRM_DIRECTION=OUTBOUND”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:24] Set(“SIP/110-00000002”, “__CRM_DESTINATION=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:25] Set(“SIP/110-00000002”, “__CRM_SOURCE=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:26] AGI(“SIP/110-00000002”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] res_agi.c: <SIP/110-00000002>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:27] Set(“SIP/110-00000002”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:28] NoOp(“SIP/110-00000002”, “CRM Finished”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:29] GotoIf(“SIP/110-00000002”, “0?bypass,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:30] ExecIf(“SIP/110-00000002”, “1?Set(CONNECTEDLINE(num,i)=Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:31] ExecIf(“SIP/110-00000002”, “1?Set(CONNECTEDLINE(name,i)=CID:Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:32] ExecIf(“SIP/110-00000002”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:33] GotoIf(“SIP/110-00000002”, “0?customtrunk”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:34] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:35] Set(“SIP/110-00000002”, “HASH(__SIPHEADERS,Alert-Info)=unset”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:36] Dial(“SIP/110-00000002”, “SIP/Zen Trunk 1/Removed,300,Tb(func-apply-sipheaders^s^1,(1))U(sub-send-obroute-email^Removed^Removed^1^1666252303^Removed^Removed)”) in new stack
[2022-10-20 08:51:43] NOTICE[8323][C-00000003] app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:37] NoOp(“SIP/110-00000002”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 20”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-dialout-trunk:38] GotoIf(“SIP/110-00000002”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“SIP/110-00000002”, “RC=20”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“SIP/110-00000002”, “20,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,20,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [20@macro-dialout-trunk:1] Goto(“SIP/110-00000002”, “continue,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,continue,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [continue@macro-dialout-trunk:1] NoOp(“SIP/110-00000002”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 20 - failing through to other trunks”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [continue@macro-dialout-trunk:2] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(number)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [Removed@from-internal:13] Macro(“SIP/110-00000002”, “outisbusy,”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outisbusy:1] Progress(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outisbusy:2] GotoIf(“SIP/110-00000002”, “0?emergency,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outisbusy:3] GotoIf(“SIP/110-00000002”, “0?intracompany,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outisbusy:4] Playback(“SIP/110-00000002”, “all-circuits-busy-now&please-try-call-later, noanswer”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] file.c: <SIP/110-00000002> Playing ‘all-circuits-busy-now.ulaw’ (language ‘en_GB’)
[2022-10-20 08:51:44] VERBOSE[8323][C-00000003] file.c: <SIP/110-00000002> Playing ‘please-try-call-later.ulaw’ (language ‘en_GB’)
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-outisbusy:5] Congestion(“SIP/110-00000002”, “20”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_macro.c: Spawn extension (macro-outisbusy, s, 5) exited non-zero on ‘SIP/110-00000002’ in macro ‘outisbusy’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Spawn extension (from-internal, Removed, 13) exited non-zero on ‘SIP/110-00000002’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [h@from-internal:1] Macro(“SIP/110-00000002”, “hangupcall”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-hangupcall:1] GotoIf(“SIP/110-00000002”, “1?theend”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-hangupcall:3] ExecIf(“SIP/110-00000002”, “0?Set(CDR(recordingfile)=)”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@macro-hangupcall:4] Hangup(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/110-00000002’ in macro ‘hangupcall’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/110-00000002’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_stack.c: SIP/110-00000002 Internal Gosub(crm-hangup,s,1) start
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:1] NoOp(“SIP/110-00000002”, “Sending Hangup to CRM”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:2] NoOp(“SIP/110-00000002”, “HANGUP CAUSE: 34”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:3] ExecIf(“SIP/110-00000002”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:4] NoOp(“SIP/110-00000002”, “MASTER CHANNEL: 1666252303.3 = 1666252303.3”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:5] GotoIf(“SIP/110-00000002”, “0?return”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:6] Set(“SIP/110-00000002”, “__CRM_HANGUP=1”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:7] AGI(“SIP/110-00000002”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] res_agi.c: <SIP/110-00000002>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [s@crm-hangup:8] Return(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/110-00000002’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_stack.c: SIP/110-00000002 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

Some assistance would be greatly appreciated.

I have now resolved this issue by increasing the number of maximum allowed channels:

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.