Outbound calls 'All lines are currently busy'

Hi all,

This morning I have encountered an issue with our freepbx phone system being unable to make outbound calls. We are getting the ‘All lines are currently busy’ but I can’t work out what the problem is.

Inbound calls are working.

On the Asterix info page, I can see our Zen Trunk has a status ‘unreachable’.

Here are the asterix logs which were generated when I tried to make an outbound call. I have removed all names and numbers from the logs.

[2022-10-20 08:51:43] VERBOSE[2771][C-00000003] netsock2.c: Using SIP RTP TOS bits 184
[2022-10-20 08:51:43] VERBOSE[2771][C-00000003] netsock2.c: Using SIP RTP CoS mark 5
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Macro(“SIP/110-00000002”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Set(“SIP/110-00000002”, “TOUCH_MONITOR=1666252303.3”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] Set(“SIP/110-00000002”, “CHANCONTEXT=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] Set(“SIP/110-00000002”, “CHANCONTEXT=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] Set(“SIP/110-00000002”, “CHANEXTENCONTEXT=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] Set(“SIP/110-00000002”, “CHANEXTEN=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:6] Set(“SIP/110-00000002”, “CALLERID(number)=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] Set(“SIP/110-00000002”, “AMPUSER=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Set(“SIP/110-00000002”, “HOTDESCKCHAN=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:9] Set(“SIP/110-00000002”, “HOTDESKEXTEN=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:10] Set(“SIP/110-00000002”, “HOTDESKCALL=0”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:11] ExecIf(“SIP/110-00000002”, “0?Set(HOTDESKCALL=1)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:12] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(name)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:13] GotoIf(“SIP/110-00000002”, “0?report”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:14] ExecIf(“SIP/110-00000002”, “1?Set(REALCALLERIDNUM=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:15] Set(“SIP/110-00000002”, “AMPUSER=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:16] GotoIf(“SIP/110-00000002”, “0?limit”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:17] Set(“SIP/110-00000002”, “AMPUSERCIDNAME=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:18] ExecIf(“SIP/110-00000002”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:19] GotoIf(“SIP/110-00000002”, “0?report”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:20] Set(“SIP/110-00000002”, “AMPUSERCID=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:21] Set(“SIP/110-00000002”, “__DIAL_OPTIONS=HhTtr”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:22] Set(“SIP/110-00000002”, “CALLERID(all)=“Removed” <110>”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:23] ExecIf(“SIP/110-00000002”, “0?Set(CUSDIAL=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:24] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(all)=“Removed” <110>)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:25] GotoIf(“SIP/110-00000002”, “0?limit”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:26] ExecIf(“SIP/110-00000002”, “1?Set(GROUP(concurrency_limit)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:27] ExecIf(“SIP/110-00000002”, “0?Set(CHANNEL(language)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:28] NoOp(“SIP/110-00000002”, “Macro Depth is 1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:29] GotoIf(“SIP/110-00000002”, “1?report2:macroerror”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-user-callerid,s,30)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:30] GotoIf(“SIP/110-00000002”, “1?continue”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-user-callerid,s,49)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:49] Set(“SIP/110-00000002”, “CALLERID(number)=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:50] Set(“SIP/110-00000002”, “CALLERID(name)=REMOVED”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:51] GotoIf(“SIP/110-00000002”, “0?cnum”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:52] Set(“SIP/110-00000002”, “CDR(cnam)=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:53] Set(“SIP/110-00000002”, “CDR(cnum)=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:54] Set(“SIP/110-00000002”, “CHANNEL(language)=en_GB”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] Gosub(“SIP/110-00000002”, “sub-record-check,s,1(out,Removed,dontcare)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/110-00000002”, “0?initialized”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] Set(“SIP/110-00000002”, “__REC_STATUS=INITIALIZED”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] Set(“SIP/110-00000002”, “NOW=1666252303”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] Set(“SIP/110-00000002”, “__DAY=20”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] Set(“SIP/110-00000002”, “__MONTH=10”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:6] Set(“SIP/110-00000002”, “__YEAR=2022”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] Set(“SIP/110-00000002”, “__TIMESTR=20221020-085143”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Set(“SIP/110-00000002”, “__FROMEXTEN=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:9] Set(“SIP/110-00000002”, “__MON_FMT=wav”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:10] NoOp(“SIP/110-00000002”, “Recordings initialized”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:11] ExecIf(“SIP/110-00000002”, “0?Set(ARG3=dontcare)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:12] Set(“SIP/110-00000002”, “REC_POLICY_MODE_SAVE=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:13] ExecIf(“SIP/110-00000002”, “0?Set(REC_STATUS=NO)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:14] GotoIf(“SIP/110-00000002”, “3?checkaction”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,s,17)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:17] GotoIf(“SIP/110-00000002”, “1?sub-record-check,out,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,out,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] NoOp(“SIP/110-00000002”, “Outbound Recording Check from 110 to Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] Set(“SIP/110-00000002”, “RECMODE=dontcare”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/110-00000002”, “1?Goto(routewins)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,out,7)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] Gosub(“SIP/110-00000002”, “recordcheck,1(dontcare,out,Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] NoOp(“SIP/110-00000002”, “Starting recording check against dontcare”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] Goto(“SIP/110-00000002”, “dontcare”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] Return(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Return(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/110-00000002”, “0 ?Set(CDR(accountcode)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] Set(“SIP/110-00000002”, “_ROUTEID=1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] Set(“SIP/110-00000002”, “_ROUTENAME=default_out”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:6] Set(“SIP/110-00000002”, “MOHCLASS=default”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] ExecIf(“SIP/110-00000002”, “1?Set(TRUNKCIDOVERRIDE=“Removed” )”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Set(“SIP/110-00000002”, “_CALLERIDNAMEINTERNAL=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:9] Set(“SIP/110-00000002”, “_CALLERIDNUMINTERNAL=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:10] Set(“SIP/110-00000002”, “_EMAILNOTIFICATION=FALSE”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:11] Set(“SIP/110-00000002”, “_NODEST=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:12] Macro(“SIP/110-00000002”, “dialout-trunk,1,Removed,off”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Set(“SIP/110-00000002”, “DIAL_TRUNK=1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_OPTIONS=Hhtr)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] GosubIf(“SIP/110-00000002”, “0?sub-pincheck,s,1()”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(num)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/110-00000002”, “0?disabletrunk,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:6] Set(“SIP/110-00000002”, “DIAL_NUMBER=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] Set(“SIP/110-00000002”, “DIAL_TRUNK_OPTIONS=HhTtr”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Set(“SIP/110-00000002”, “OUTBOUND_GROUP=OUT_1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:9] Set(“SIP/110-00000002”, “DIAL_TRUNK_OPTIONS=T”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:10] GotoIf(“SIP/110-00000002”, “0?nomax”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:11] GotoIf(“SIP/110-00000002”, “0?chanfull”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:12] GotoIf(“SIP/110-00000002”, “0?skipoutcid”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:13] Macro(“SIP/110-00000002”, “outbound-callerid,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] NoOp(“SIP/110-00000002”, “110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] NoOp(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] NoOp(“SIP/110-00000002”, “off”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:6] Set(“SIP/110-00000002”, “HOTDESCKCHAN=110-00000002”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] Set(“SIP/110-00000002”, “HOTDESKEXTEN=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Set(“SIP/110-00000002”, “HOTDESKCALL=0”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:9] ExecIf(“SIP/110-00000002”, “0?Set(HOTDESKCALL=1)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:10] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(name)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:11] Set(“SIP/110-00000002”, “ALLOWTHISROUTE=NO”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:12] ExecIf(“SIP/110-00000002”, “0?Set(ALLOWTHISROUTE=YES)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:13] ExecIf(“SIP/110-00000002”, “0?Hangup()”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:14] ExecIf(“SIP/110-00000002”, “0?Set(REALCALLERIDNUM=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:15] ExecIf(“SIP/110-00000002”, “0?Set(AMPUSER=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:16] GotoIf(“SIP/110-00000002”, “1?normcid”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:20] Set(“SIP/110-00000002”, “USEROUTCID=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:21] Set(“SIP/110-00000002”, “EMERGENCYCID=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:22] ExecIf(“SIP/110-00000002”, “0?Set(EMERGENCYCID=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:23] Set(“SIP/110-00000002”, “TRUNKOUTCID=”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:24] GotoIf(“SIP/110-00000002”, “1?trunkcid”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-outbound-callerid,s,30)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:30] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(all)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:31] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(all)=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:32] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(all)=Removed )”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:33] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(all)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:34] ExecIf(“SIP/110-00000002”, “0?Set(CALLERID(all)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:35] Set(“SIP/110-00000002”, “TIOHIDE=no”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:36] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:37] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:38] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:39] ExecIf(“SIP/110-00000002”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:40] Set(“SIP/110-00000002”, “CDR(outbound_cnum)=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:41] Set(“SIP/110-00000002”, “CDR(outbound_cnam)=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:14] GosubIf(“SIP/110-00000002”, “0?sub-flp-1,s,1()”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:15] Set(“SIP/110-00000002”, “OUTNUM=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:16] Set(“SIP/110-00000002”, “custom=SIP/Zen Trunk 1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:17] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:18] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:19] GotoIf(“SIP/110-00000002”, “1?gocall”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,s,21)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:21] Macro(“SIP/110-00000002”, “dialout-trunk-predial-hook,”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] MacroExit(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:22] GotoIf(“SIP/110-00000002”, “0?skipcrm”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:23] Set(“SIP/110-00000002”, “__CRM_DIRECTION=OUTBOUND”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:24] Set(“SIP/110-00000002”, “__CRM_DESTINATION=Removed”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:25] Set(“SIP/110-00000002”, “__CRM_SOURCE=110”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:26] AGI(“SIP/110-00000002”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] res_agi.c: <SIP/110-00000002>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:27] Set(“SIP/110-00000002”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:28] NoOp(“SIP/110-00000002”, “CRM Finished”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:29] GotoIf(“SIP/110-00000002”, “0?bypass,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:30] ExecIf(“SIP/110-00000002”, “1?Set(CONNECTEDLINE(num,i)=Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:31] ExecIf(“SIP/110-00000002”, “1?Set(CONNECTEDLINE(name,i)=CID:Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:32] ExecIf(“SIP/110-00000002”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)Removed)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:33] GotoIf(“SIP/110-00000002”, “0?customtrunk”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:34] ExecIf(“SIP/110-00000002”, “0?Set(DIAL_TRUNK_OPTIONS=)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:35] Set(“SIP/110-00000002”, “HASH(__SIPHEADERS,Alert-Info)=unset”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:36] Dial(“SIP/110-00000002”, “SIP/Zen Trunk 1/Removed,300,Tb(func-apply-sipheaders^s^1,(1))U(sub-send-obroute-email^Removed^Removed^1^1666252303^Removed^Removed)”) in new stack
[2022-10-20 08:51:43] NOTICE[8323][C-00000003] app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:37] NoOp(“SIP/110-00000002”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 20”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:38] GotoIf(“SIP/110-00000002”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Set(“SIP/110-00000002”, “RC=20”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] Goto(“SIP/110-00000002”, “20,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,20,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Goto(“SIP/110-00000002”, “continue,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-dialout-trunk,continue,1)
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] NoOp(“SIP/110-00000002”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 20 - failing through to other trunks”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] ExecIf(“SIP/110-00000002”, “1?Set(CALLERID(number)=110)”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:13] Macro(“SIP/110-00000002”, “outisbusy,”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Progress(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] GotoIf(“SIP/110-00000002”, “0?emergency,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] GotoIf(“SIP/110-00000002”, “0?intracompany,1”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] Playback(“SIP/110-00000002”, “all-circuits-busy-now&please-try-call-later, noanswer”) in new stack
[2022-10-20 08:51:43] VERBOSE[8323][C-00000003] file.c: <SIP/110-00000002> Playing ‘all-circuits-busy-now.ulaw’ (language ‘en_GB’)
[2022-10-20 08:51:44] VERBOSE[8323][C-00000003] file.c: <SIP/110-00000002> Playing ‘please-try-call-later.ulaw’ (language ‘en_GB’)
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] Congestion(“SIP/110-00000002”, “20”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_macro.c: Spawn extension (macro-outisbusy, s, 5) exited non-zero on ‘SIP/110-00000002’ in macro ‘outisbusy’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Spawn extension (from-internal, Removed, 13) exited non-zero on ‘SIP/110-00000002’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] Macro(“SIP/110-00000002”, “hangupcall”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/110-00000002”, “1?theend”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/110-00000002”, “0?Set(CDR(recordingfile)=)”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] Hangup(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/110-00000002’ in macro ‘hangupcall’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/110-00000002’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_stack.c: SIP/110-00000002 Internal Gosub(crm-hangup,s,1) start
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:1] NoOp(“SIP/110-00000002”, “Sending Hangup to CRM”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:2] NoOp(“SIP/110-00000002”, “HANGUP CAUSE: 34”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/110-00000002”, “0?Set(__CRM_VOICEMAIL=)”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:4] NoOp(“SIP/110-00000002”, “MASTER CHANNEL: 1666252303.3 = 1666252303.3”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/110-00000002”, “0?return”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:6] Set(“SIP/110-00000002”, “__CRM_HANGUP=1”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:7] AGI(“SIP/110-00000002”, “agi://127.0.0.1/sangomacrm.agi”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] res_agi.c: <SIP/110-00000002>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] pbx.c: Executing [[email protected]:8] Return(“SIP/110-00000002”, “”) in new stack
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/110-00000002’
[2022-10-20 08:51:46] VERBOSE[8323][C-00000003] app_stack.c: SIP/110-00000002 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

Some assistance would be greatly appreciated.

I have now resolved this issue by increasing the number of maximum allowed channels:

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