I am in the process of migrating to FreePBX 13.0.10 and have setup a single SIP trunk (Engin) and am having issues with the CID showing up correctly at the receiving parties’ phone. Under the general settings of the trunk I have changed the outbound caller ID to 086349XXXX (the trunk’s default is 086461XXXX) , but when a call is made on the trunk it shows up at the receiving phone as the trunk’s default CID 086461XXXX.
I have checked the outbound CID settings for the extension I am dialling out from and it is set to the CID required - 086349XXXX - as well.
I have read there was a CID issue with FreePBX version 13 is this still the case? If not has anyone had success with this setting on Engin SIP trunks.