Optional Destination now working

Good day everybody
Asterisk 19.4.1
When I make new extension optional destination is working
When i restore with “Backup & Restore” from asterisk 11 freepbx 15
“old” extention optional destination is not working
trying to recreate “old” extention - same problem
please help…

Please explain what the destination is, or what should be. Also grab logs from asterisk when doing a test call.


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