I am working with several medical and dental offices and have been getting a lot of competition from a Ring Central vendors boasting OpenDental and Dentaltek integration to the Ring Central system. This integration allows inbound caller ID from SIP trunks to pop open the patient record automatically in OpenDental.
I was wondering if anyone had any experience in fighting back against such integrations with Sangoma solutions like freepbx, pbxact, sipstation.
I have a fairly urgent need to combat the competition as they keep working their way in to my clients with this solution. I am pretty sure Dentaltek is using a call list of Opendental users.
Any integration solutions or ideas would be appreciated.
We researched a lot of VoIP vendors before selecting Sangoma as our partner and we really love the solutions they offer, but Doctors, Dentists, Dermatologists, and other medical pros want automation, including automated appointment scheduling and confirmation, reminder calls, and other time saving integrations.