w5waf
August 7, 2009, 5:58pm
#1
I know this has been discussed before, but I sure can’t find it…
Please! Someone help me jog my memory!
The Scenario:
We have an office with a queue. The Queue fails over to a catch-all VM box.
How can several people in the office have a visual indication of messages in the catch-all box while retaining their personal mailboxes.
Thanks
Bill/W5WAF
On the Extension page for each user who need to “monitor” this voice mailbox, add the extension # for the mailbox they need to monitor, separated by a comma.
Example:
For extension 101, I have this entry:
mailbox: [email protected] ,[email protected]
This user will now be monitoring mailboxes 101 and 400, and the message waiting light will activate if there is an unheard message in either mailbox.
Regards,
Jimmy