Hi! Is there a trick to get on demand to work?
I’ve set the extension to allow on demand call recording
If i dial *1, i hear the single beep (assume indicates its starting?)
and if i dial *1 again, i’ll get the double beep to indicate its stopped
No call recording is showing up.in /var/spool/monitor/…location
If i set the call recording to “YES” the recordings show up, so i know the recording is working, just can’t get it to be working with *1
Anything I’m missing?
Log files?
Nothing out of the ordinary showing up, although not sure on hangup if this is significant
– Executing [[email protected]:3] ExecIf(“SIP/8860-000000c0”, “0?Set(CDR(recordingfile)=)”) in new stack
LOG SNIP OF CALL
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Executing [[email protected]:1] Macro("SIP/8860-000000c0", "user-callerid,LIMIT,EXTERNAL,") in new stack
-- Executing [[email protected]:1] Set("SIP/8860-000000c0", "TOUCH_MONITOR=1501169402.617") in new stack
-- Executing [[email protected]:2] Set("SIP/8860-000000c0", "AMPUSER=8860") in new stack
-- Executing [[email protected]:3] GotoIf("SIP/8860-000000c0", "0?report") in new stack
-- Executing [[email protected]:4] ExecIf("SIP/8860-000000c0", "1?Set(REALCALLERIDNUM=8860)") in new stack
-- Executing [[email protected]:5] Set("SIP/8860-000000c0", "AMPUSER=8860") in new stack
-- Executing [[email protected]:6] GotoIf("SIP/8860-000000c0", "0?limit") in new stack
-- Executing [[email protected]:7] Set("SIP/8860-000000c0", "AMPUSERCIDNAME=Mark Gordon") in new stack
-- Executing [[email protected]:8] GotoIf("SIP/8860-000000c0", "0?report") in new stack
-- Executing [[email protected]:9] Set("SIP/8860-000000c0", "AMPUSERCID=8860") in new stack
-- Executing [[email protected]:10] Set("SIP/8860-000000c0", "__DIAL_OPTIONS=Ttr") in new stack
-- Executing [[email protected]:11] Set("SIP/8860-000000c0", "CALLERID(all)="Mark Gordon" <8860>") in new stack
-- Executing [[email protected]:12] GotoIf("SIP/8860-000000c0", "0?limit") in new stack
-- Executing [[email protected]:13] ExecIf("SIP/8860-000000c0", "1?Set(GROUP(concurrency_limit)=8860)") in new stack
-- Executing [[email protected]:14] ExecIf("SIP/8860-000000c0", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [[email protected]:15] GotoIf("SIP/8860-000000c0", "1?continue") in new stack
-- Goto (macro-user-callerid,s,29)
-- Executing [[email protected]:29] Set("SIP/8860-000000c0", "CALLERID(number)=8860") in new stack
-- Executing [[email protected]:30] Set("SIP/8860-000000c0", "CALLERID(name)=Mark Gordon") in new stack
-- Executing [[email protected]:31] GotoIf("SIP/8860-000000c0", "0?cnum") in new stack
-- Executing [[email protected]:32] Set("SIP/8860-000000c0", "CDR(cnam)=Mark Gordon") in new stack
-- Executing [[email protected]:33] Set("SIP/8860-000000c0", "CDR(cnum)=8860") in new stack
-- Executing [[email protected]:34] Set("SIP/8860-000000c0", "CHANNEL(language)=en") in new stack
-- Executing [[email protected]:2] Gosub("SIP/8860-000000c0", "sub-record-check,s,1(out,5551234,dontcare)") in new stack
-- Executing [[email protected]:1] GotoIf("SIP/8860-000000c0", "0?initialized") in new stack
-- Executing [[email protected]:2] Set("SIP/8860-000000c0", "__REC_STATUS=INITIALIZED") in new stack
-- Executing [[email protected]:3] Set("SIP/8860-000000c0", "NOW=1501169402") in new stack
-- Executing [[email protected]:4] Set("SIP/8860-000000c0", "__DAY=27") in new stack
-- Executing [[email protected]:5] Set("SIP/8860-000000c0", "__MONTH=07") in new stack
-- Executing [[email protected]:6] Set("SIP/8860-000000c0", "__YEAR=2017") in new stack
-- Executing [[email protected]:7] Set("SIP/8860-000000c0", "__TIMESTR=20170727-123002") in new stack
-- Executing [[email protected]:8] Set("SIP/8860-000000c0", "__FROMEXTEN=8860") in new stack
-- Executing [[email protected]:9] Set("SIP/8860-000000c0", "__MON_FMT=wav") in new stack
-- Executing [[email protected]:10] NoOp("SIP/8860-000000c0", "Recordings initialized") in new stack
-- Executing [[email protected]:11] ExecIf("SIP/8860-000000c0", "0?Set(ARG3=dontcare)") in new stack
-- Executing [[email protected]:12] Set("SIP/8860-000000c0", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [[email protected]:13] ExecIf("SIP/8860-000000c0", "0?Set(REC_STATUS=NO)") in new stack
-- Executing [[email protected]:14] GotoIf("SIP/8860-000000c0", "3?checkaction") in new stack
-- Goto (sub-record-check,s,17)
-- Executing [[email protected]:17] GotoIf("SIP/8860-000000c0", "1?sub-record-check,out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [[email protected]:1] NoOp("SIP/8860-000000c0", "Outbound Recording Check from 8860 to 5551234") in new stack
-- Executing [[email protected]:2] Set("SIP/8860-000000c0", "RECMODE=dontcare") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8860-000000c0", "1?Goto(routewins)") in new stack
-- Goto (sub-record-check,out,7)
-- Executing [[email protected]:7] Gosub("SIP/8860-000000c0", "recordcheck,1(dontcare,out,5551234)") in new stack
-- Executing [[email protected]:1] NoOp("SIP/8860-000000c0", "Starting recording check against dontcare") in new stack
-- Executing [[email protected]:2] Goto("SIP/8860-000000c0", "dontcare") in new stack
-- Goto (sub-record-check,recordcheck,3)
-- Executing [[email protected]:3] Return("SIP/8860-000000c0", "") in new stack
-- Executing [[email protected]:8] Return("SIP/8860-000000c0", "") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8860-000000c0", "0 ?Set(CDR(accountcode)=)") in new stack
-- Executing [[email protected]:4] Set("SIP/8860-000000c0", "MOHCLASS=default") in new stack
-- Executing [[email protected]:5] Set("SIP/8860-000000c0", "_NODEST=") in new stack
-- Executing [[email protected]:6] Macro("SIP/8860-000000c0", "dialout-trunk,1,5551234,,off") in new stack
-- Executing [[email protected]:1] Set("SIP/8860-000000c0", "DIAL_TRUNK=1") in new stack
-- Executing [[email protected]:2] GosubIf("SIP/8860-000000c0", "0?sub-pincheck,s,1()") in new stack
-- Executing [[email protected]:3] GotoIf("SIP/8860-000000c0", "0?disabletrunk,1") in new stack
-- Executing [[email protected]:4] Set("SIP/8860-000000c0", "DIAL_NUMBER=5551234") in new stack
-- Executing [[email protected]:5] Set("SIP/8860-000000c0", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
-- Executing [[email protected]:6] Set("SIP/8860-000000c0", "OUTBOUND_GROUP=OUT_1") in new stack
-- Executing [[email protected]:7] GotoIf("SIP/8860-000000c0", "1?nomax") in new stack
-- Goto (macro-dialout-trunk,s,9)
-- Executing [[email protected]:9] GotoIf("SIP/8860-000000c0", "0?skipoutcid") in new stack
-- Executing [[email protected]:10] Set("SIP/8860-000000c0", "DIAL_TRUNK_OPTIONS=T") in new stack
-- Executing [[email protected]:11] Macro("SIP/8860-000000c0", "outbound-callerid,1") in new stack
-- Executing [[email protected]:1] ExecIf("SIP/8860-000000c0", "0?Set(CALLERPRES(name-pres)=)") in new stack
-- Executing [[email protected]:2] ExecIf("SIP/8860-000000c0", "0?Set(CALLERPRES(num-pres)=)") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8860-000000c0", "0?Set(REALCALLERIDNUM=8860)") in new stack
-- Executing [[email protected]:4] GotoIf("SIP/8860-000000c0", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,7)
-- Executing [[email protected]:7] Set("SIP/8860-000000c0", "USEROUTCID="Mark Gordon" <5558860>") in new stack
-- Executing [[email protected]:8] Set("SIP/8860-000000c0", "EMERGENCYCID=") in new stack
-- Executing [[email protected]:9] Set("SIP/8860-000000c0", "TRUNKOUTCID=") in new stack
-- Executing [[email protected]:10] GotoIf("SIP/8860-000000c0", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,15)
-- Executing [[email protected]:15] ExecIf("SIP/8860-000000c0", "0?Set(CALLERID(all)=)") in new stack
-- Executing [[email protected]callerid:16] ExecIf("SIP/8860-000000c0", "1?Set(CALLERID(all)="Mark Gordon" <5558860>)") in new stack
-- Executing [[email protected]:17] ExecIf("SIP/8860-000000c0", "0?Set(CALLERID(all)=)") in new stack
-- Executing [[email protected]:18] ExecIf("SIP/8860-000000c0", "0?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
-- Executing [[email protected]:19] ExecIf("SIP/8860-000000c0", "0?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
-- Executing [[email protected]:20] Set("SIP/8860-000000c0", "CDR(outbound_cnum)=5558860") in new stack
-- Executing [[email protected]:21] Set("SIP/8860-000000c0", "CDR(outbound_cnam)=Mark Gordon") in new stack
-- Executing [[email protected]:12] GosubIf("SIP/8860-000000c0", "0?sub-flp-1,s,1()") in new stack
-- Executing [[email protected]:13] Set("SIP/8860-000000c0", "OUTNUM=5551234") in new stack
-- Executing [[email protected]:14] Set("SIP/8860-000000c0", "custom=IAX2/Lync_Gateway_100_238_A") in new stack
-- Executing [[email protected]:15] ExecIf("SIP/8860-000000c0", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)") in new stack
-- Executing [[email protected]:16] ExecIf("SIP/8860-000000c0", "0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))") in new stack
-- Executing [[email protected]:17] Macro("SIP/8860-000000c0", "dialout-trunk-predial-hook,") in new stack
-- Executing [[email protected]:1] MacroExit("SIP/8860-000000c0", "") in new stack
-- Executing [[email protected]:18] GotoIf("SIP/8860-000000c0", "0?skipcrm") in new stack
-- Executing [[email protected]:19] Set("SIP/8860-000000c0", "__CRM_DIRECTION=OUTBOUND") in new stack
-- Executing [[email protected]:20] Set("SIP/8860-000000c0", "__CRM_DESTINATION=5551234") in new stack
-- Executing [[email protected]:21] Set("SIP/8860-000000c0", "__CRM_SOURCE=8860") in new stack
-- Executing [[email protected]:22] AGI("SIP/8860-000000c0", "sangomacrm.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
-- <SIP/8860-000000c0>AGI Script sangomacrm.agi completed, returning 0
-- Executing [[email protected]:23] Set("SIP/8860-000000c0", "CHANNEL(hangup_handler_push)=crm-hangup,s,1") in new stack
-- Executing [[email protected]:24] NoOp("SIP/8860-000000c0", "CRM Finished") in new stack
-- Executing [[email protected]:25] GotoIf("SIP/8860-000000c0", "0?bypass,1") in new stack
-- Executing [[email protected]:26] ExecIf("SIP/8860-000000c0", "1?Set(CONNECTEDLINE(num,i)=5551234)") in new stack
-- Executing [[email protected]:27] ExecIf("SIP/8860-000000c0", "1?Set(CONNECTEDLINE(name,i)=CID:5558860)") in new stack
-- Executing [[email protected]:28] ExecIf("SIP/8860-000000c0", "0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)5558860)") in new stack
-- Executing [[email protected]:29] GotoIf("SIP/8860-000000c0", "0?customtrunk") in new stack
-- Executing [[email protected]:30] Dial("SIP/8860-000000c0", "IAX2/Lync_Gateway_100_238_A/5551234,300,T") in new stack
-- Called IAX2/Lync_Gateway_100_238_A/5551234
-- Call accepted by 10.1.100.238:4569 (format ulaw)
-- Format for call is (ulaw)
-- IAX2/Lync_Gateway_100_238_A-19861 is ringing
CALLING 5551234 HERE
-- IAX2/Lync_Gateway_100_238_A-19861 answered SIP/8860-000000c0
-- Channel IAX2/Lync_Gateway_100_238_A-19861 joined 'simple_bridge' basic-bridge <3c02455f-5e70-4412-a68a-5c28c8fe8dc1>
-- Channel SIP/8860-000000c0 joined 'simple_bridge' basic-bridge <3c02455f-5e70-4412-a68a-5c28c8fe8dc1>
PRESS *1 here to start and then to stop
Nothing in log. Hear Double Beep
-- Channel SIP/8860-000000c0 left 'simple_bridge' basic-bridge <3c02455f-5e70-4412-a68a-5c28c8fe8dc1>
-- Channel IAX2/Lync_Gateway_100_238_A-19861 left 'simple_bridge' basic-bridge <3c02455f-5e70-4412-a68a-5c28c8fe8dc1>
-- Hungup 'IAX2/Lync_Gateway_100_238_A-19861'
== Spawn extension (macro-dialout-trunk, s, 30) exited non-zero on 'SIP/8860-000000c0' in macro 'dialout-trunk'
== Spawn extension (from-internal, 5551234, 6) exited non-zero on 'SIP/8860-000000c0'
-- Executing [[email protected]:1] Macro("SIP/8860-000000c0", "hangupcall") in new stack
-- Executing [[email protected]:1] GotoIf("SIP/8860-000000c0", "1?theend") in new stack
-- Goto (macro-hangupcall,s,3)
-- Executing [[email protected]:3] ExecIf("SIP/8860-000000c0", "0?Set(CDR(recordingfile)=)") in new stack
-- Executing [[email protected]:4] Hangup("SIP/8860-000000c0", "") in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'SIP/8860-000000c0' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/8860-000000c0'
-- SIP/8860-000000c0 Internal Gosub(crm-hangup,s,1) start
-- Executing [[email protected]:1] NoOp("SIP/8860-000000c0", "Sending Hangup to CRM") in new stack
-- Executing [[email protected]:2] NoOp("SIP/8860-000000c0", "HANGUP CAUSE: 16") in new stack
-- Executing [[email protected]:3] ExecIf("SIP/8860-000000c0", "0?Set(__CRM_VOICEMAIL=)") in new stack
-- Executing [[email protected]:4] NoOp("SIP/8860-000000c0", "MASTER CHANNEL: 1501169402.617 = 1501169402.617") in new stack
-- Executing [[email protected]:5] GotoIf("SIP/8860-000000c0", "0?return") in new stack
-- Executing [[email protected]:6] Set("SIP/8860-000000c0", "__CRM_HANGUP=1") in new stack
-- Executing [[email protected]:7] AGI("SIP/8860-000000c0", "sangomacrm.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
-- <SIP/8860-000000c0>AGI Script sangomacrm.agi completed, returning 0
-- Executing [[email protected]:8] Return("SIP/8860-000000c0", "") in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/8860-000000c0'
-- SIP/8860-000000c0 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=This system does have FOP2 installed, and i did some testing in the user control panel for that, and I can do on demand recording through the GUI on that product. Although I can’t say for certain that one can affect the other.
If nothing is in the log when you press *1 then Asterisk is not getting the *1.
-THAT is a very good point-
I was thinking that it was like pressing * in conference bridge for the menu where you don’t see the * button being pressed in the log for the menu options in the log, but at very least you should see SOMETHING.
I"m definitely getting the single and double beeps though which is throwing me.
I"ll check further into this. There has to be a setting not toggled somehwere.
You’d at least see Asterisk playing back beeps. Pressing *1 also launches an AGI script.
100% agree. …and I found the problem.
The feature code was not set to enabled (FFS).
Interesting, enabled or not, *1 will give a single or double beep anyway.
When I looked earlier, the box said “ENABLED” beside it, but wasn’t highlighted in the blue color.
That sorted it.
One thing that I noticed now though, is *1 will respond with a single/double beep even if its not enabled. Also I changed the on demand record to *3, and although that worked, *1 still will respond with a single/double beep (although has no effect on call recording).
Most likely that is because of the features file, which I forgot about. I dont know if this file is updated when you update the feature code. If it is updated then that beeping is coming from your phone not Asterisk.
[[email protected] framework]# cat /etc/asterisk/features_applicationmap_additional.conf
;--------------------------------------------------------------------------------;
; Do NOT edit this file as it is auto-generated by FreePBX. ;
;--------------------------------------------------------------------------------;
; For information on adding additional paramaters to this file, please visit the ;
; FreePBX.org wiki page, or ask on IRC. This file was created by the new FreePBX ;
; BMO - Big Module Object. Any similarity in naming with BMO from Adventure Time ;
; is totally deliberate. ;
;--------------------------------------------------------------------------------;
apprecord=>*1,caller,Macro,one-touch-recordI dunno…i’ve tested on a Nortel, Yealink and Xlite and all are doing it. I’ve really curious why now.
apprecord=>*3,caller,Macro,one-touch-record
Thats in my features_applicationmap_additional.conf file, but if i press *1 on any of those phones, i hear the exact same beep. Strange!