I am in no way as PBX guru despite having used Asterisk for the last 10+ years.
I have a Centos based server setup running Incredible PBX 12.0.74 and Asterisk 13.12.2 running on a VPS with 8GB of RAM.
In recent weeks, we have started having a couple of different issues that I’m hoping your expetise can help with.
- While on calls, and even when someone calls in and is listening to the IVR introduction, the voice quality is choppy.
This seems to happen randomly and a reboot does not seem to be a fix.
I ran the below when on one of these calls hoping it can help diagnose:
voipCLI> sip show channelstats
Peer Call ID Duration Recv: Pack Lost ( %) Jitter Send: Pack Lost ( %) Jitter
...* ****** 00:00:58 0000002867 0000000040 ( 1.38%) 0.0000 0000001387 0000000000 ( 0.00%) 0.0024
1 active SIP channel
- The only primary extention in use goes offline.
What I mean is , it shows grayed out on FOP2 and it does not recieve calls from the system.
While this is happening, I can dial out fine from the extention but internally and externally.
This resolves itself after some time, or a reboot of the GXP2160 which is on an external network (Ip whitelisted on firewall).
Any help you can provide is of course greatly appreciated.