OBi202 Register Failed: 401 Unauthorized

(Torino) #1

I’ve been trying to setup an extension in my OBi202 but it only shows “Register Failed: 401 Unauthorized”. I used the same configuration in a Polycom to test and it worked.
Any ideas if I need to setup anything else either on FreePBX or ObiTalk?
Thank you

(Itzik) #2

What do you see in the logs?

(Torino) #3

[2019-08-26 14:15:52] NOTICE[1730] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘’ failed for ‘myip:6463’ (callid: 50bef4ebcf7d57e0@phoneip) - Failed to authenticate

(Itzik) #4

Are you using the right port?

(Torino) #5

It has tried a different port each time, but like I said I configured a phone and it worked. I’m not sure if I’m doing something wrong in the ObiTalk setup, it’s the first time I need to do it.

(Itzik) #6

Are you using ChanSIP or PJSIP?

(Torino) #7

PJSIP port 5060

(system) closed #8

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