I’m trying to dial this number out.
Believe it’s toll free in South Africa.
I can dial local and internationally through FreePBX.
I keep getting the number is restricted dialogue.
Very frustrated. Please help.
do you dial the number exactly as you have written it from your cell phone? when you say “same isp” does that mean you are using a softphone on your cell phone to cal with?
i would say to check with your provider and ask them what they want passed to them when you dial this toll free number.
I dial as it’s written.
Our ISP is the same as my mobile ISP, and the number is a toll free number to the same ISP’s service centre.
I have tried other toll free numbers and have had the same issue today.
You can take logs from FreePBX GUI. First make a test call to above number and any other toll free number which is working, then navigate to Asterisk -> logfiles and take logs for FULL.
Scroll down to bottom and take current date logs.
Ya… i can see that the call was initiated, but it does not cover full logs like whether call had taken outbound route and if there was any error etc. Hence full logs, starting point till end point, is required.