Not writing some call to cdr

i am running a FreePBX
asterisk 11
for some reason not all calls are logged to cdr

the calls are logged in queue logs but not in cdr
all of them are abandoned call

looking for a way to debug this i don’t see any errors or anything like this

would appreciate any idea to get to this bug

In case you’re unaware, both FreeBPX 12 and Asterisk 11 are end of life. You should have a plan in place to move to FreePBX 14/ Asterisk 16.

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