Hello All,
I am running FREEPBX version 2.7 and AVR version 2.7. I was not the one that setup the initial system so I am not sure how it was setup. I can tell you that I created an recording and when I dial the number it does go to my avr. The issue arrises when I try to press any of the options. No matter what option I press the AVR does not seem to respond. Further to this my message keeps getting cut off.
I have looked at the “how to” documents setup everything as they directed but it still does not work. I am not sure where the issue may be. As I am very green I don’t know if my inboud and outbound trunks setup properly to handle the AVR’s but I do know that I can call in so I assume that everything is working properly.
Any suggestions would be helpfull.
thanks
Mike