No phone will register!

General Help
1

I have a brand new Asterisk freepbx install and no phones will register. I have tried a few polycom phones as well as softphones and we can make calls out but the phones do not register and therefor don’t have extentions. This has been a problem on a couple server installs, both local and on amazon ec2! Anyone know whats up?

  1. Polycom 650’s
  2. Phones online always 0
  3. When a call is made from phone, it says call active in web interface
  4. Call voice says number is not in service
  5. Cannot call other phones on the system
2

You have provided no info of use

your issue sounds like a firewall
you need to open port 5060 UDP and some RTP UDP ports like 10000 ~ 20000 or whatever you polycoms want.

google sip_nat.conf