No more hidden calls possible - Telekom CompanyFlex

matsmats · October 22, 2022, 8:57am

Dear Commiunity,

with the move of the company I´m supporting, the provider changed the contract to a new type called “CompanyFlex”. I guess our german friends know what i´m talking about

Because of this, I had to change my Trunk-Line settings. Everything works fine except hiding the Outbound CID. Everytime I delete the CID or put “hidden” into the field I´ll get a voice-message that all channels are in use.

I hope somebody can help me with my issue

Short Log

[2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:35] NoOp("PJSIP/14-00000008", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21") in new stack

Long log

5 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:1] Macro("PJSIP/14-00000008", "user-callerid,LIMIT,EXTERNAL,") in new stack
6 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:1] Set("PJSIP/14-00000008", "TOUCH_MONITOR=1666011424.11") in new stack
7 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:2] Set("PJSIP/14-00000008", "CHANCONTEXT=") in new stack
8 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:3] Set("PJSIP/14-00000008", "CHANCONTEXT=") in new stack
9 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:4] Set("PJSIP/14-00000008", "CHANEXTENCONTEXT=14-00000008") in new stack
10 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:5] Set("PJSIP/14-00000008", "CHANEXTEN=14-00000008") in new stack
11 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:6] Set("PJSIP/14-00000008", "CALLERID(number)=14") in new stack
12 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:7] Set("PJSIP/14-00000008", "AMPUSER=14") in new stack
13 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:8] Set("PJSIP/14-00000008", "HOTDESCKCHAN=14-00000008") in new stack
14 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:9] Set("PJSIP/14-00000008", "HOTDESKEXTEN=14") in new stack
15 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:10] Set("PJSIP/14-00000008", "HOTDESKCALL=0") in new stack
16 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:11] ExecIf("PJSIP/14-00000008", "0?Set(HOTDESKCALL=1)") in new stack
17 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:12] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(name)=)") in new stack
18 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:13] GotoIf("PJSIP/14-00000008", "0?report") in new stack
19 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:14] ExecIf("PJSIP/14-00000008", "1?Set(REALCALLERIDNUM=14)") in new stack
20 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:15] Set("PJSIP/14-00000008", "AMPUSER=14") in new stack
21 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:16] GotoIf("PJSIP/14-00000008", "0?limit") in new stack
22 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:17] Set("PJSIP/14-00000008", "AMPUSERCIDNAME=Alena") in new stack
23 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:18] ExecIf("PJSIP/14-00000008", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
24 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:19] GotoIf("PJSIP/14-00000008", "0?report") in new stack
25 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:20] Set("PJSIP/14-00000008", "AMPUSERCID=14") in new stack
26 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:21] Set("PJSIP/14-00000008", "__DIAL_OPTIONS=HhTtr") in new stack
27 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:22] Set("PJSIP/14-00000008", "CALLERID(all)="Alena" <14>") in new stack
28 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:23] ExecIf("PJSIP/14-00000008", "0?Set(CUSDIAL=)") in new stack
29 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:24] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(all)="Alena" <14>)") in new stack
30 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:25] GotoIf("PJSIP/14-00000008", "0?limit") in new stack
31 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:26] ExecIf("PJSIP/14-00000008", "1?Set(GROUP(concurrency_limit)=14)") in new stack
32 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:27] ExecIf("PJSIP/14-00000008", "0?Set(CHANNEL(language)=)") in new stack
33 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:28] NoOp("PJSIP/14-00000008", "Macro Depth is 1") in new stack
34 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:29] GotoIf("PJSIP/14-00000008", "1?report2:macroerror") in new stack
35 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-user-callerid,s,30)
36 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:30] GotoIf("PJSIP/14-00000008", "1?continue") in new stack
37 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-user-callerid,s,49)
38 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:49] Set("PJSIP/14-00000008", "CALLERID(number)=14") in new stack
39 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:50] Set("PJSIP/14-00000008", "CALLERID(name)=Alena") in new stack
40 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:51] GotoIf("PJSIP/14-00000008", "0?cnum") in new stack
41 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:52] Set("PJSIP/14-00000008", "CDR(cnam)=Alena") in new stack
42 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:53] Set("PJSIP/14-00000008", "CDR(cnum)=14") in new stack
43 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-user-callerid:54] Set("PJSIP/14-00000008", "CHANNEL(language)=de") in new stack
44 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:2] Gosub("PJSIP/14-00000008", "sub-record-check,s,1(out,015111528XXX,no)") in new stack
45 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:1] GotoIf("PJSIP/14-00000008", "0?initialized") in new stack
46 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:2] Set("PJSIP/14-00000008", "__REC_STATUS=INITIALIZED") in new stack
47 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:3] Set("PJSIP/14-00000008", "NOW=1666011424") in new stack
48 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:4] Set("PJSIP/14-00000008", "__DAY=17") in new stack
49 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:5] Set("PJSIP/14-00000008", "__MONTH=10") in new stack
50 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:6] Set("PJSIP/14-00000008", "__YEAR=2022") in new stack
51 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:7] Set("PJSIP/14-00000008", "__TIMESTR=20221017-145704") in new stack
52 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:8] Set("PJSIP/14-00000008", "__FROMEXTEN=14") in new stack
53 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:9] Set("PJSIP/14-00000008", "__MON_FMT=wav") in new stack
54 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:10] NoOp("PJSIP/14-00000008", "Recordings initialized") in new stack
55 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:11] ExecIf("PJSIP/14-00000008", "0?Set(ARG3=dontcare)") in new stack
56 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:12] Set("PJSIP/14-00000008", "REC_POLICY_MODE_SAVE=") in new stack
57 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:13] ExecIf("PJSIP/14-00000008", "0?Set(REC_STATUS=NO)") in new stack
58 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:14] GotoIf("PJSIP/14-00000008", "3?checkaction") in new stack
59 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (sub-record-check,s,17)
60 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-record-check:17] GotoIf("PJSIP/14-00000008", "1?sub-record-check,out,1") in new stack
61 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (sub-record-check,out,1)
62 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [out@sub-record-check:1] NoOp("PJSIP/14-00000008", "Outbound Recording Check from 14 to 015111528XXX") in new stack
63 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [out@sub-record-check:2] Set("PJSIP/14-00000008", "RECMODE=dontcare") in new stack
64 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [out@sub-record-check:3] ExecIf("PJSIP/14-00000008", "1?Goto(routewins)") in new stack
65 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (sub-record-check,out,7)
66 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [out@sub-record-check:7] Gosub("PJSIP/14-00000008", "recordcheck,1(no,out,015111528XXX)") in new stack
67 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp("PJSIP/14-00000008", "Starting recording check against no") in new stack
68 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [recordcheck@sub-record-check:2] Goto("PJSIP/14-00000008", "no") in new stack
69 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (sub-record-check,recordcheck,12)
70 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [recordcheck@sub-record-check:12] Set("PJSIP/14-00000008", "__REC_POLICY_MODE=NO") in new stack
71 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [recordcheck@sub-record-check:13] Return("PJSIP/14-00000008", "") in new stack
72 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [out@sub-record-check:8] Return("PJSIP/14-00000008", "") in new stack
73 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:3] ExecIf("PJSIP/14-00000008", "0 ?Set(CDR(accountcode)=)") in new stack
74 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:4] Set("PJSIP/14-00000008", "_ROUTEID=1") in new stack
75 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:5] Set("PJSIP/14-00000008", "_ROUTENAME=Telekom") in new stack
76 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:6] Set("PJSIP/14-00000008", "MOHCLASS=default") in new stack
77 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:7] Set("PJSIP/14-00000008", "_CALLERIDNAMEINTERNAL=Alena") in new stack
78 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:8] Set("PJSIP/14-00000008", "_CALLERIDNUMINTERNAL=14") in new stack
79 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:9] Set("PJSIP/14-00000008", "_EMAILNOTIFICATION=FALSE") in new stack
80 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:10] Set("PJSIP/14-00000008", "_NODEST=") in new stack
81 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:11] Macro("PJSIP/14-00000008", "dialout-trunk,2,015111528XXX,,off") in new stack
82 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:1] Set("PJSIP/14-00000008", "DIAL_TRUNK=2") in new stack
83 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:2] ExecIf("PJSIP/14-00000008", "0?Set(DIAL_OPTIONS=Hhtr)") in new stack
84 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:3] GosubIf("PJSIP/14-00000008", "0?sub-pincheck,s,1()") in new stack
85 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:4] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(num)=14)") in new stack
86 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:5] GotoIf("PJSIP/14-00000008", "0?disabletrunk,1") in new stack
87 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:6] Set("PJSIP/14-00000008", "DIAL_NUMBER=015111528XXX") in new stack
88 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:7] Set("PJSIP/14-00000008", "DIAL_TRUNK_OPTIONS=HhTtr") in new stack
89 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:8] Set("PJSIP/14-00000008", "OUTBOUND_GROUP=OUT_2") in new stack
90 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:9] Set("PJSIP/14-00000008", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
91 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:10] GotoIf("PJSIP/14-00000008", "0?nomax") in new stack
92 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:11] GotoIf("PJSIP/14-00000008", "0?chanfull") in new stack
93 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:12] GotoIf("PJSIP/14-00000008", "0?skipoutcid") in new stack
94 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:13] Macro("PJSIP/14-00000008", "outbound-callerid,2") in new stack
95 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:1] NoOp("PJSIP/14-00000008", "14") in new stack
96 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:2] NoOp("PJSIP/14-00000008", "") in new stack
97 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:3] NoOp("PJSIP/14-00000008", "all") in new stack
98 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:4] ExecIf("PJSIP/14-00000008", "0?Set(CALLERPRES(name-pres)=)") in new stack
99 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:5] ExecIf("PJSIP/14-00000008", "0?Set(CALLERPRES(num-pres)=)") in new stack
100 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:6] Set("PJSIP/14-00000008", "HOTDESCKCHAN=14-00000008") in new stack
101 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:7] Set("PJSIP/14-00000008", "HOTDESKEXTEN=14") in new stack
102 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:8] Set("PJSIP/14-00000008", "HOTDESKCALL=0") in new stack
103 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:9] ExecIf("PJSIP/14-00000008", "0?Set(HOTDESKCALL=1)") in new stack
104 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:10] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(name)=)") in new stack
105 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:11] Set("PJSIP/14-00000008", "ALLOWTHISROUTE=NO") in new stack
106 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:12] ExecIf("PJSIP/14-00000008", "0?Set(ALLOWTHISROUTE=YES)") in new stack
107 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:13] ExecIf("PJSIP/14-00000008", "0?Hangup()") in new stack
108 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:14] ExecIf("PJSIP/14-00000008", "0?Set(REALCALLERIDNUM=14)") in new stack
109 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:15] ExecIf("PJSIP/14-00000008", "0?Set(AMPUSER=14)") in new stack
110 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:16] GotoIf("PJSIP/14-00000008", "1?normcid") in new stack
111 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
112 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:20] Set("PJSIP/14-00000008", "USEROUTCID="hidden"") in new stack
113 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:21] Set("PJSIP/14-00000008", "EMERGENCYCID=") in new stack
114 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:22] ExecIf("PJSIP/14-00000008", "0?Set(EMERGENCYCID=)") in new stack
115 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:23] Set("PJSIP/14-00000008", "TRUNKOUTCID=") in new stack
116 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:24] GotoIf("PJSIP/14-00000008", "1?trunkcid") in new stack
117 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-outbound-callerid,s,30)
118 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:30] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(all)=)") in new stack
119 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:31] ExecIf("PJSIP/14-00000008", "1?Set(CALLERID(all)="hidden")") in new stack
120 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:32] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(all)=)") in new stack
121 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:33] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(all)=14)") in new stack
122 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:34] ExecIf("PJSIP/14-00000008", "0?Set(CALLERID(all)=14)") in new stack
123 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:35] Set("PJSIP/14-00000008", "TIOHIDE=no") in new stack
124 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:36] ExecIf("PJSIP/14-00000008", "1?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
125 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:37] ExecIf("PJSIP/14-00000008", "1?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
126 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:38] ExecIf("PJSIP/14-00000008", "0?Set(CALLERPRES(name-pres)=prohib_passed_screen)") in new stack
127 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:39] ExecIf("PJSIP/14-00000008", "0?Set(CALLERPRES(num-pres)=prohib_passed_screen)") in new stack
128 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:40] Set("PJSIP/14-00000008", "CDR(outbound_cnum)=") in new stack
129 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outbound-callerid:41] Set("PJSIP/14-00000008", "CDR(outbound_cnam)=hidden") in new stack
130 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:14] GosubIf("PJSIP/14-00000008", "1?sub-flp-2,s,1()") in new stack
131 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:1] ExecIf("PJSIP/14-00000008", "0?Set(TARGET_FLP_2=+5111528131)") in new stack
132 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:2] GotoIf("PJSIP/14-00000008", "0?match") in new stack
133 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:3] ExecIf("PJSIP/14-00000008", "0?Return()") in new stack
134 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:4] ExecIf("PJSIP/14-00000008", "1?Set(TARGET_FLP_2=+4915111528131)") in new stack
135 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:5] GotoIf("PJSIP/14-00000008", "1?match") in new stack
136 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (sub-flp-2,s,10)
137 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:10] Set("PJSIP/14-00000008", "DIAL_NUMBER=+4915111528131") in new stack
138 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@sub-flp-2:11] Return("PJSIP/14-00000008", "") in new stack
139 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:15] Set("PJSIP/14-00000008", "OUTNUM=+4915111528131") in new stack
140 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:16] Set("PJSIP/14-00000008", "custom=PJSIP") in new stack
141 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:17] ExecIf("PJSIP/14-00000008", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Ttr)") in new stack
142 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:18] ExecIf("PJSIP/14-00000008", "0?Set(DIAL_TRUNK_OPTIONS=TtrM(confirm))") in new stack
143 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:19] GotoIf("PJSIP/14-00000008", "1?gocall") in new stack
144 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-dialout-trunk,s,21)
145 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:21] Macro("PJSIP/14-00000008", "dialout-trunk-predial-hook,") in new stack
146 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("PJSIP/14-00000008", "") in new stack
147 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:22] GotoIf("PJSIP/14-00000008", "0?skipcrm") in new stack
148 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:23] Set("PJSIP/14-00000008", "__CRM_DIRECTION=OUTBOUND") in new stack
149 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:24] Set("PJSIP/14-00000008", "__CRM_DESTINATION=+4915111528131") in new stack
150 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:25] Set("PJSIP/14-00000008", "__CRM_SOURCE=14") in new stack
151 [2022-10-17 14:57:04] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:26] AGI("PJSIP/14-00000008", "agi://127.0.0.1/sangomacrm.agi") in new stack
152 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] res_agi.c: <PJSIP/14-00000008>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
153 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:27] Set("PJSIP/14-00000008", "CHANNEL(hangup_handler_push)=crm-hangup,s,1") in new stack
154 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:28] NoOp("PJSIP/14-00000008", "CRM Finished") in new stack
155 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:29] GotoIf("PJSIP/14-00000008", "0?bypass,1") in new stack
156 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:30] ExecIf("PJSIP/14-00000008", "1?Set(CONNECTEDLINE(num,i)=+4915111528131)") in new stack
157 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:31] GotoIf("PJSIP/14-00000008", "0?customtrunk") in new stack
158 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:32] ExecIf("PJSIP/14-00000008", "0?Set(DIAL_TRUNK_OPTIONS=tr)") in new stack
159 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:33] Set("PJSIP/14-00000008", "HASH(__SIPHEADERS,Alert-Info)=unset") in new stack
160 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:34] Dial("PJSIP/14-00000008", "PJSIP/+4915111528131@Telekom_Companyflex,300,Ttrb(func-apply-sipheaders^s^1,(2))U(sub-send-obroute-email^+4915111528131^015111528XXX^2^1666011424^hidden^)") in new stack
161 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] app_stack.c: PJSIP/Telekom_Companyflex-00000009 Internal Gosub(func-apply-sipheaders,s,1(2)) start
162 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@func-apply-sipheaders:1] GotoIf("PJSIP/Telekom_Companyflex-00000009", "0?jump1:jump2") in new stack
163 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (func-apply-sipheaders,s,3)
164 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@func-apply-sipheaders:3] NoOp("PJSIP/Telekom_Companyflex-00000009", "P-Asserted-Identity: ") in new stack
165 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@func-apply-sipheaders:4] NoOp("PJSIP/Telekom_Companyflex-00000009", "NS: ") in new stack
166 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@func-apply-sipheaders:5] While("PJSIP/Telekom_Companyflex-00000009", "0") in new stack
167 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] app_while.c: Jumping to priority 13
168 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@func-apply-sipheaders:14] Return("PJSIP/Telekom_Companyflex-00000009", "") in new stack
169 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] app_stack.c: Spawn extension (from-pstn, 015111528XXX, 1) exited non-zero on 'PJSIP/Telekom_Companyflex-00000009'
170 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] app_stack.c: PJSIP/Telekom_Companyflex-00000009 Internal Gosub(func-apply-sipheaders,s,1(2)) complete GOSUB_RETVAL=
171 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] app_dial.c: Called PJSIP/+4915111528131@Telekom_Companyflex
172 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
173 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:35] NoOp("PJSIP/14-00000008", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21") in new stack
174 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-dialout-trunk:36] GotoIf("PJSIP/14-00000008", "0?continue,1:s-CHANUNAVAIL,1") in new stack
175 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
176 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("PJSIP/14-00000008", "RC=21") in new stack
177 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("PJSIP/14-00000008", "21,1") in new stack
178 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-dialout-trunk,21,1)
179 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [21@macro-dialout-trunk:1] Goto("PJSIP/14-00000008", "continue,1") in new stack
180 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-dialout-trunk,continue,1)
181 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [continue@macro-dialout-trunk:1] NoOp("PJSIP/14-00000008", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks") in new stack
182 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [continue@macro-dialout-trunk:2] ExecIf("PJSIP/14-00000008", "1?Set(CALLERID(number)=14)") in new stack
183 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [015111528XXX@from-internal:12] Macro("PJSIP/14-00000008", "outisbusy,") in new stack
184 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outisbusy:1] Progress("PJSIP/14-00000008", "") in new stack
185 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outisbusy:2] GotoIf("PJSIP/14-00000008", "0?emergency,1") in new stack
186 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outisbusy:3] GotoIf("PJSIP/14-00000008", "0?intracompany,1") in new stack
187 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-outisbusy:4] Playback("PJSIP/14-00000008", "all-circuits-busy-now&please-try-call-later, noanswer") in new stack
188 [2022-10-17 14:57:05] VERBOSE[4413][C-00000005] file.c: <PJSIP/14-00000008> Playing 'all-circuits-busy-now.alaw' (language 'de')
189 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] file.c: <PJSIP/14-00000008> Playing 'please-try-call-later.g722' (language 'de')
190 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [h@from-internal:1] Macro("PJSIP/14-00000008", "hangupcall") in new stack
191 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("PJSIP/14-00000008", "1?theend") in new stack
192 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx_builtins.c: Goto (macro-hangupcall,s,3)
193 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-hangupcall:3] ExecIf("PJSIP/14-00000008", "0?Set(CDR(recordingfile)=)") in new stack
194 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@macro-hangupcall:4] Hangup("PJSIP/14-00000008", "") in new stack
195 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on 'PJSIP/14-00000008' in macro 'hangupcall'
196 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'PJSIP/14-00000008'
197 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] app_stack.c: PJSIP/14-00000008 Internal Gosub(crm-hangup,s,1) start
198 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:1] NoOp("PJSIP/14-00000008", "Sending Hangup to CRM") in new stack
199 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:2] NoOp("PJSIP/14-00000008", "HANGUP CAUSE: 21") in new stack
200 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:3] ExecIf("PJSIP/14-00000008", "0?Set(__CRM_VOICEMAIL=)") in new stack
201 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:4] NoOp("PJSIP/14-00000008", "MASTER CHANNEL: 1666011424.11 = 1666011424.11") in new stack
202 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:5] GotoIf("PJSIP/14-00000008", "0?return") in new stack
203 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:6] Set("PJSIP/14-00000008", "__CRM_HANGUP=1") in new stack
204 [2022-10-17 14:57:07] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:7] AGI("PJSIP/14-00000008", "agi://127.0.0.1/sangomacrm.agi") in new stack
205 [2022-10-17 14:57:08] VERBOSE[4413][C-00000005] res_agi.c: <PJSIP/14-00000008>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
206 [2022-10-17 14:57:08] VERBOSE[4413][C-00000005] pbx.c: Executing [s@crm-hangup:8] Return("PJSIP/14-00000008", "") in new stack
207 [2022-10-17 14:57:08] VERBOSE[4413][C-00000005] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on 'PJSIP/14-00000008'
208 [2022-10-17 14:57:08] VERBOSE[4413][C-00000005] app_stack.c: PJSIP/14-00000008 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=

jfinstrom · October 22, 2022, 5:30pm

Hangup cause 21, call rejected. Your provider is saying don’t send them that caller id

guenni · October 23, 2022, 2:28pm

The log looks like you are not reaching your outbound and trunk. So ext 14 seems not to be able to use the trunk and/or outbound route. From the log it doesn’t look like a “hidden” problem.
Try to create an extra outbound route for ext 14 only, for testing.

BlazeStudios · October 23, 2022, 11:00pm

No. You are reading it wrong. That call hit an outbound route and dialed the trunk.

matsmats · October 25, 2022, 4:35am

I tried it with a separate outbound route. Unfortunately with the same effect.

I guess the Truck rejects the hidden CID. Is there a possibility to put the Trunk CID + hidden parameter to the Trunk like: hey I’m +49401234578 but I want to be hidden?

Stewart1 · October 25, 2022, 5:32am

Sure. That’s exactly what you should do.
Assuming that you have a separate Outbound Route (using a prefix to access it), temporarily set it up with Route CID
"Mats" <+49401234578>
and Override Extension set to Yes.
The Trunk CID Options should be Allow Any CID.

Make a test call and confirms that it goes through, of course not hidden, using the valid CID for the separate route.

Now, replace Mats with hidden, leaving everything else the same. Route CID should now be
"hidden" <+49401234578>

Make another test call. With luck, it will work. If not, at the Asterisk command prompt type
pjsip set logger on
make a test call, paste the Asterisk log for the call at pastebin.freepbx.org and post the link here.

guenni · October 25, 2022, 5:34am

As far as I understand for German Telekom, they need to check the outgoing numbers whether or not they are part of your number-block. I would ask Telekom whether “hidden” is allow within the companyflex agreement. Anyway this type of contract does not exist very long and may have still some start issues. I belive “hidden” must be possible, but wrong CIDs won’t work.

matsmats · October 25, 2022, 5:51pm

GUYS, I found out!

I tried a lot of serveral combinations, but only anonymous works.

“anonymous” <+49494321234>

works fine!

Thank you for all your help! One less problem on my ToDo

BlazeStudios · October 25, 2022, 8:41pm

This isn’t really an anonymous call. Only the name is set to anonymous, you’re still sending a real caller id number. Not an anonymous one.

matsmats · October 26, 2022, 8:36am

At the end the callee (I hope this is the correct translation for the person that receives the call) has a “unknown” in his display. That was what I want.

jfinstrom · October 26, 2022, 5:55pm

You have to discuss this with your provider.

Most if not all will require you to pass a caller id you own.
They may allow you to block caller id by way of * code like *67
No matter what you set the CNAM that may or may not pass thru and may not be used at the far end. The terminating carrier may do a CNAM lookup or use another message. It is not uncommon for only the CNUM to be passed.
It is 2022 the only thing a blocked number earns in most cases is a voicemail. People, especially organizations blocking their caller id means they are up to no good.

guenni · November 1, 2022, 5:04pm

Thanks for that last comment. It’s quite true. In practice I let all anonymous incomming calls run to a special extension and to the voicemail of this extension. In case it’s a real customer, he is expected to leave a message. But usually it’s an unwanted advertisment call, unwanted spam fax or something worse. matsmats may think it over to transfer the main phone number (usually the -0) instead, once the real extension number is not wanted to be transfered by his users.

system · November 8, 2022, 5:04pm

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.