I have recently migrated our servers to a new setup and didn’t realize the queue was empty untill I installed FOP2. The queues themselves are showing, but I quickly realized this issue is really with Asterisk/FreePBX not FOP2 because when I use
asterisk -r >> queue show on the old server I see everyones name, but nothing on the new server. This tells me that when I fix that, FOP2 will populate the members.
I have compared both queue pages (in FreePBX)
We do have a constant “error” on old server, but everything works as expected. The error is as following…
Error There are 5 bad destinations Ignore this DEST STATUS: EMPTY Parking Lot Queue: Sales 2 (612) Queue: VIP Support 1 (613) Queue: Standard Support (615) Inbound Route: Open (1237778989/)
On the new Server I have something similar :
DEST STATUS: EMPTY Queue: Sales 2 (612) Queue: VIP Support 1 (613) Queue: Standard Support (615) Inbound Route: Open (1237778989/)
Not really sure if thats even relevant, but its the only error displaying. I know the databases and extensions moved over, because I’ve navigated around and saw them. Interestingly if I add myself as a static member, my phone still didn’t ring when a call came into the queue, but before I try to fix that, I wanted to make it so all queues populate like they should, and see if that fixes it.
You’ll probably need more information, so just let me know!
- I can make outgoing calls and incoming calls make it to the queue, so things are mostly working correctly!
After doing some research I compared
cat /etc/asterisk/queue* on both servers and found only one thing different on the NEW server it has
monitor-join=yes but it didn’t have that on the old one. I’m still not sure what all these options means so I’d like to get some input before I go messing around. Also, the files say not to edit them via CLI, that they are auto generated from GUI.