No inbound or outbound calls over PRI

Calls were working, lost power to our smart jack connection and now are getting the all circuits busy message and not receiving any incoming calls. I see hangup cause 41 which says temporary failure, not sure what that means…Connected to Asterisk 14.3.0 currently running on freepbx (pid = 13059)
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [12014887777@from-internal:1] Macro(“SIP/2856-00000005”, “user-callerid,LIMIT”) in new stack
– Executing [s@macro-user-callerid:1] Set(“SIP/2856-00000005”, “TOUCH_MONITOR=1495243305.10”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/2856-00000005”, “AMPUSER=2856”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/2856-00000005”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/2856-00000005”, “1?Set(__REALCALLERIDNUM=2856)”) in new stack
– Executing [s@macro-user-callerid:5] Set(“SIP/2856-00000005”, “AMPUSER=2856”) in new stack
– Executing [s@macro-user-callerid:6] GotoIf(“SIP/2856-00000005”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/2856-00000005”, “AMPUSERCIDNAME=Barry”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/2856-00000005”, “0?report”) in new stack
– Executing [s@macro-user-callerid:9] Set(“SIP/2856-00000005”, “AMPUSERCID=2856”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/2856-00000005”, “__DIAL_OPTIONS=Ttr”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/2856-00000005”, “CALLERID(all)=“Barry” <2856>”) in new stack
– Executing [s@macro-user-callerid:12] GotoIf(“SIP/2856-00000005”, “0?limit”) in new stack
– Executing [s@macro-user-callerid:13] ExecIf(“SIP/2856-00000005”, “1?Set(GROUP(concurrency_limit)=2856)”) in new stack
– Executing [s@macro-user-callerid:14] ExecIf(“SIP/2856-00000005”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [s@macro-user-callerid:15] GotoIf(“SIP/2856-00000005”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,29)
– Executing [s@macro-user-callerid:29] Set(“SIP/2856-00000005”, “CALLERID(number)=2856”) in new stack
– Executing [s@macro-user-callerid:30] Set(“SIP/2856-00000005”, “CALLERID(name)=Barry”) in new stack
– Executing [s@macro-user-callerid:31] GotoIf(“SIP/2856-00000005”, “0?cnum”) in new stack
– Executing [s@macro-user-callerid:32] Set(“SIP/2856-00000005”, “CDR(cnam)=Barry”) in new stack
– Executing [s@macro-user-callerid:33] Set(“SIP/2856-00000005”, “CDR(cnum)=2856”) in new stack
– Executing [s@macro-user-callerid:34] Set(“SIP/2856-00000005”, “CHANNEL(language)=en”) in new stack
– Executing [12014887777@from-internal:2] Set(“SIP/2856-00000005”, “ROUTEUSER=2856”) in new stack
– Executing [12014887777@from-internal:3] GotoIf(“SIP/2856-00000005”, “1?notblind”) in new stack
– Goto (from-internal,12014887777,6)
– Executing [12014887777@from-internal:6] GotoIf(“SIP/2856-00000005”, “1?restrictedroute-c4ca4238a0b923820dcc509a6f75849b,12014887777,2:outbound-allroutes,12014887777,2”) in new stack
– Goto (restrictedroute-c4ca4238a0b923820dcc509a6f75849b,12014887777,2)
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:2] Gosub(“SIP/2856-00000005”, “sub-record-check,s,1(out,12014887777,force)”) in new stack
– Executing [s@sub-record-check:1] GotoIf(“SIP/2856-00000005”, “0?initialized”) in new stack
– Executing [s@sub-record-check:2] Set(“SIP/2856-00000005”, “__REC_STATUS=INITIALIZED”) in new stack
– Executing [s@sub-record-check:3] Set(“SIP/2856-00000005”, “NOW=1495243305”) in new stack
– Executing [s@sub-record-check:4] Set(“SIP/2856-00000005”, “__DAY=19”) in new stack
– Executing [s@sub-record-check:5] Set(“SIP/2856-00000005”, “__MONTH=05”) in new stack
– Executing [s@sub-record-check:6] Set(“SIP/2856-00000005”, “__YEAR=2017”) in new stack
– Executing [s@sub-record-check:7] Set(“SIP/2856-00000005”, “__TIMESTR=20170519-212145”) in new stack
– Executing [s@sub-record-check:8] Set(“SIP/2856-00000005”, “__FROMEXTEN=2856”) in new stack
– Executing [s@sub-record-check:9] Set(“SIP/2856-00000005”, “__MON_FMT=wav”) in new stack
– Executing [s@sub-record-check:10] NoOp(“SIP/2856-00000005”, “Recordings initialized”) in new stack
– Executing [s@sub-record-check:11] ExecIf(“SIP/2856-00000005”, “0?Set(ARG3=dontcare)”) in new stack
– Executing [s@sub-record-check:12] Set(“SIP/2856-00000005”, “REC_POLICY_MODE_SAVE=”) in new stack
– Executing [s@sub-record-check:13] ExecIf(“SIP/2856-00000005”, “0?Set(REC_STATUS=NO)”) in new stack
– Executing [s@sub-record-check:14] GotoIf(“SIP/2856-00000005”, “3?checkaction”) in new stack
– Goto (sub-record-check,s,17)
– Executing [s@sub-record-check:17] GotoIf(“SIP/2856-00000005”, “1?sub-record-check,out,1”) in new stack
– Goto (sub-record-check,out,1)
– Executing [out@sub-record-check:1] NoOp(“SIP/2856-00000005”, “Outbound Recording Check from 2856 to 12014887777”) in new stack
– Executing [out@sub-record-check:2] Set(“SIP/2856-00000005”, “RECMODE=force”) in new stack
– Executing [out@sub-record-check:3] ExecIf(“SIP/2856-00000005”, “0?Goto(routewins)”) in new stack
– Executing [out@sub-record-check:4] ExecIf(“SIP/2856-00000005”, “1?Goto(routewins)”) in new stack
– Goto (sub-record-check,out,7)
– Executing [out@sub-record-check:7] Gosub(“SIP/2856-00000005”, “recordcheck,1(force,out,12014887777)”) in new stack
– Executing [recordcheck@sub-record-check:1] NoOp(“SIP/2856-00000005”, “Starting recording check against force”) in new stack
– Executing [recordcheck@sub-record-check:2] Goto(“SIP/2856-00000005”, “force”) in new stack
– Goto (sub-record-check,recordcheck,5)
– Executing [recordcheck@sub-record-check:5] Set(“SIP/2856-00000005”, “__REC_POLICY_MODE=FORCE”) in new stack
– Executing [recordcheck@sub-record-check:6] GotoIf(“SIP/2856-00000005”, “1?startrec”) in new stack
– Goto (sub-record-check,recordcheck,16)
– Executing [recordcheck@sub-record-check:16] NoOp(“SIP/2856-00000005”, “Starting recording: out, 12014887777”) in new stack
– Executing [recordcheck@sub-record-check:17] Set(“SIP/2856-00000005”, “AUDIOHOOK_INHERIT(MixMonitor)=yes”) in new stack
– Executing [recordcheck@sub-record-check:18] Set(“SIP/2856-00000005”, “__CALLFILENAME=out-12014887777-2856-20170519-212145-1495243305.10”) in new stack
– Executing [recordcheck@sub-record-check:19] MixMonitor(“SIP/2856-00000005”, “2017/05/19/out-12014887777-2856-20170519-212145-1495243305.10.wav,abi(LOCAL_MIXMON_ID),”) in new stack
– Executing [recordcheck@sub-record-check:20] Set(“SIP/2856-00000005”, “__MIXMON_ID=0x7f162c053860”) in new stack
== Begin MixMonitor Recording SIP/2856-00000005
– Executing [recordcheck@sub-record-check:21] Set(“SIP/2856-00000005”, “__RECORD_ID=SIP/2856-00000005”) in new stack
– Executing [recordcheck@sub-record-check:22] Set(“SIP/2856-00000005”, “__REC_STATUS=RECORDING”) in new stack
– Executing [recordcheck@sub-record-check:23] Set(“SIP/2856-00000005”, “CDR(recordingfile)=out-12014887777-2856-20170519-212145-1495243305.10.wav”) in new stack
– Executing [recordcheck@sub-record-check:24] Return(“SIP/2856-00000005”, “”) in new stack
– Executing [out@sub-record-check:8] Return(“SIP/2856-00000005”, “”) in new stack
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:3] ExecIf(“SIP/2856-00000005”, “0 ?Set(CDR(accountcode)=)”) in new stack
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:4] Set(“SIP/2856-00000005”, “MOHCLASS=default”) in new stack
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:5] ExecIf(“SIP/2856-00000005”, “1?Set(TRUNKCIDOVERRIDE=2014887777)”) in new stack
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:6] Set(“SIP/2856-00000005”, “_NODEST=”) in new stack
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:7] Macro(“SIP/2856-00000005”, “dialout-trunk,1,12014887777,off”) in new stack
– Executing [s@macro-dialout-trunk:1] Set(“SIP/2856-00000005”, “DIAL_TRUNK=1”) in new stack
– Executing [s@macro-dialout-trunk:2] GosubIf(“SIP/2856-00000005”, “0?sub-pincheck,s,1()”) in new stack
– Executing [s@macro-dialout-trunk:3] GotoIf(“SIP/2856-00000005”, “0?disabletrunk,1”) in new stack
– Executing [s@macro-dialout-trunk:4] Set(“SIP/2856-00000005”, “DIAL_NUMBER=12014887777”) in new stack
– Executing [s@macro-dialout-trunk:5] Set(“SIP/2856-00000005”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack
– Executing [s@macro-dialout-trunk:6] Set(“SIP/2856-00000005”, “OUTBOUND_GROUP=OUT_1”) in new stack
– Executing [s@macro-dialout-trunk:7] GotoIf(“SIP/2856-00000005”, “1?nomax”) in new stack
– Goto (macro-dialout-trunk,s,9)
– Executing [s@macro-dialout-trunk:9] GotoIf(“SIP/2856-00000005”, “0?skipoutcid”) in new stack
– Executing [s@macro-dialout-trunk:10] Set(“SIP/2856-00000005”, “DIAL_TRUNK_OPTIONS=T”) in new stack
– Executing [s@macro-dialout-trunk:11] Macro(“SIP/2856-00000005”, “outbound-callerid,1”) in new stack
– Executing [s@macro-outbound-callerid:1] ExecIf(“SIP/2856-00000005”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
– Executing [s@macro-outbound-callerid:2] ExecIf(“SIP/2856-00000005”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
– Executing [s@macro-outbound-callerid:3] ExecIf(“SIP/2856-00000005”, “0?Set(REALCALLERIDNUM=2856)”) in new stack
– Executing [s@macro-outbound-callerid:4] GotoIf(“SIP/2856-00000005”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,7)
– Executing [s@macro-outbound-callerid:7] Set(“SIP/2856-00000005”, “USEROUTCID=”) in new stack
– Executing [s@macro-outbound-callerid:8] Set(“SIP/2856-00000005”, “EMERGENCYCID=”) in new stack
– Executing [s@macro-outbound-callerid:9] Set(“SIP/2856-00000005”, “TRUNKOUTCID=2014887777”) in new stack
– Executing [s@macro-outbound-callerid:10] GotoIf(“SIP/2856-00000005”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,15)
– Executing [s@macro-outbound-callerid:15] ExecIf(“SIP/2856-00000005”, “1?Set(CALLERID(all)=2014887777)”) in new stack
– Executing [s@macro-outbound-callerid:16] ExecIf(“SIP/2856-00000005”, “0?Set(CALLERID(all)=)”) in new stack
– Executing [s@macro-outbound-callerid:17] ExecIf(“SIP/2856-00000005”, “1?Set(CALLERID(all)=2014887777)”) in new stack
– Executing [s@macro-outbound-callerid:18] ExecIf(“SIP/2856-00000005”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:19] ExecIf(“SIP/2856-00000005”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
– Executing [s@macro-outbound-callerid:20] Set(“SIP/2856-00000005”, “CDR(outbound_cnum)=2014887777”) in new stack
– Executing [s@macro-outbound-callerid:21] Set(“SIP/2856-00000005”, “CDR(outbound_cnam)=”) in new stack
[2017-05-19 21:21:45] WARNING[13082]: func_cdr.c:383 cdr_write_callback: CDR requires a value (CDR(variable)=value)
– Executing [s@macro-dialout-trunk:12] GosubIf(“SIP/2856-00000005”, “1?sub-flp-1,s,1()”) in new stack
– Executing [s@sub-flp-1:1] ExecIf(“SIP/2856-00000005”, “0?Return()”) in new stack
– Executing [s@sub-flp-1:2] ExecIf(“SIP/2856-00000005”, “0?Set(TARGET_FLP_1=112014887777)”) in new stack
– Executing [s@sub-flp-1:3] GotoIf(“SIP/2856-00000005”, “0?match”) in new stack
– Executing [s@sub-flp-1:4] ExecIf(“SIP/2856-00000005”, “1?Return()”) in new stack
– Executing [s@macro-dialout-trunk:13] Set(“SIP/2856-00000005”, “OUTNUM=12014887777”) in new stack
– Executing [s@macro-dialout-trunk:14] Set(“SIP/2856-00000005”, “custom=DAHDI/r0”) in new stack
– Executing [s@macro-dialout-trunk:15] ExecIf(“SIP/2856-00000005”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack
– Executing [s@macro-dialout-trunk:16] ExecIf(“SIP/2856-00000005”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack
– Executing [s@macro-dialout-trunk:17] Macro(“SIP/2856-00000005”, “dialout-trunk-predial-hook,”) in new stack
– Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit(“SIP/2856-00000005”, “”) in new stack
– Executing [s@macro-dialout-trunk:18] GotoIf(“SIP/2856-00000005”, “0?bypass,1”) in new stack
– Executing [s@macro-dialout-trunk:19] ExecIf(“SIP/2856-00000005”, “1?Set(CONNECTEDLINE(num,i)=12014887777)”) in new stack
– Executing [s@macro-dialout-trunk:20] ExecIf(“SIP/2856-00000005”, “1?Set(CONNECTEDLINE(name,i)=CID:2014887777)”) in new stack
– Executing [s@macro-dialout-trunk:21] ExecIf(“SIP/2856-00000005”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)2014887777)”) in new stack
– Executing [s@macro-dialout-trunk:22] GotoIf(“SIP/2856-00000005”, “0?customtrunk”) in new stack
– Executing [s@macro-dialout-trunk:23] Dial(“SIP/2856-00000005”, “DAHDI/r0/12014887777,300,T”) in new stack
– Requested transfer capability: 0x00 - SPEECH
– Called DAHDI/r0/12014887777
– DAHDI/i1/12014887777-6 is proceeding passing it to SIP/2856-00000005
– Span 1: Channel 0/3 got hangup request, cause 41
– DAHDI/i1/12014887777-6 is circuit-busy
– Hungup ‘DAHDI/i1/12014887777-6’
== Everyone is busy/congested at this time (1:0/1/0)
– Executing [s@macro-dialout-trunk:24] NoOp(“SIP/2856-00000005”, “Dial failed for some reason with DIALSTATUS = CONGESTION and HANGUPCAUSE = 41”) in new stack
– Executing [s@macro-dialout-trunk:25] GotoIf(“SIP/2856-00000005”, “0?continue,1:s-CONGESTION,1”) in new stack
– Goto (macro-dialout-trunk,s-CONGESTION,1)
– Executing [s-CONGESTION@macro-dialout-trunk:1] Set(“SIP/2856-00000005”, “RC=41”) in new stack
– Executing [s-CONGESTION@macro-dialout-trunk:2] Goto(“SIP/2856-00000005”, “41,1”) in new stack
– Goto (macro-dialout-trunk,41,1)
– Executing [41@macro-dialout-trunk:1] Goto(“SIP/2856-00000005”, “continue,1”) in new stack
– Goto (macro-dialout-trunk,continue,1)
– Executing [continue@macro-dialout-trunk:1] NoOp(“SIP/2856-00000005”, “TRUNK Dial failed due to CONGESTION HANGUPCAUSE: 41 - failing through to other trunks”) in new stack
– Executing [continue@macro-dialout-trunk:2] ExecIf(“SIP/2856-00000005”, “1?Set(CALLERID(number)=2856)”) in new stack
– Executing [12014887777@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:8] Macro(“SIP/2856-00000005”, “outisbusy,”) in new stack
– Executing [s@macro-outisbusy:1] Progress(“SIP/2856-00000005”, “”) in new stack
– Executing [s@macro-outisbusy:2] GotoIf(“SIP/2856-00000005”, “0?emergency,1”) in new stack
– Executing [s@macro-outisbusy:3] GotoIf(“SIP/2856-00000005”, “0?intracompany,1”) in new stack
– Executing [s@macro-outisbusy:4] Playback(“SIP/2856-00000005”, “all-circuits-busy-now&please-try-call-later, noanswer”) in new stack
– <SIP/2856-00000005> Playing ‘all-circuits-busy-now.g722’ (language ‘en’)
> 0x7f15140c93d0 – Probation passed - setting RTP source address to 10.19.38.74:2270
– <SIP/2856-00000005> Playing ‘please-try-call-later.g722’ (language ‘en’)
– Executing [s@macro-outisbusy:5] Congestion(“SIP/2856-00000005”, “20”) in new stack
[2017-05-19 21:21:50] WARNING[15672][C-00000006]: channel.c:4982 ast_prod: Prodding channel ‘SIP/2856-00000005’ failed
== Spawn extension (macro-outisbusy, s, 5) exited non-zero on ‘SIP/2856-00000005’ in macro ‘outisbusy’
== Spawn extension (restrictedroute-c4ca4238a0b923820dcc509a6f75849b, 12014887777, 8) exited non-zero on ‘SIP/2856-00000005’
– Executing [h@restrictedroute-c4ca4238a0b923820dcc509a6f75849b:1] Hangup(“SIP/2856-00000005”, “”) in new stack
== Spawn extension (restrictedroute-c4ca4238a0b923820dcc509a6f75849b, h, 1) exited non-zero on ‘SIP/2856-00000005’
== MixMonitor close filestream (mixed)
== End MixMonitor Recording SIP/2856-00000005

As ever you can google that

ISDN cause 41 (and SIP kinda follows those q.931 causes) means that that your carrier reports that the “other end” is temporarily unavailable, call them and see why, there is little else you can do :wink:

a $50 UPS would likely power that smartjack for a few days.

So we currently have a NEC system where we have had horrible experiences with the system and with the company that installed it. We were getting ready to go live with the FreePBX system on Monday night, and unplugged the PRI from the NEC system for a few minutes just to make some test calls and confirm we weren’t going to run into any major issues on Monday. That worked, so we plugged the PRI back into the NEC and some of the ring groups just weren’t working correctly. Restarted the NEC and still had the same issue where some lines worked and some lines didn’t. We tried restarting the smartjack and when it came back on line we were not receiving any calls. So we completely powered down the smartjack for 10minutes to try and hardreset anything, and still nothing. I have already reached out to our provider (WindStream) who have created a ticket for a line test. I was pretty sure it was something on their end, but they tried telling me no at first before I told them to just do a line test. If I’m going to be sitting here at 10pm on my Friday night waiting for them to get back to me, I wanted to try and confirm my suspicions with somebody here that is more knowledgeable than me with this. So thank you for the reply :slight_smile:

If you “unplugged the PRI from the NEC system for a few minutes”, did you plug it into your DAHDI T1 interface, did it work? what does dahdi_tool show? You need to EXACTLY mimic the timing/framing/coding/signalling on the DAHDI instance that you used on the NEC

Yes I was able to make inbound and outbound calls using the FreePBX system. I then plugged it back into the NEC system because I did not want to spend my Friday night rolling out the phone system. dahdi_tool shows up with no errors and shows 24 or 24 channels configured. All of the settings are the same.

Then I guess you have a good old “super-trunk” with robbed bit signalling and probably e&m signalling, I would ask if your provider can switch you to PRI signalling, you loose a channels but everything else works much better. . . .

Maybe share with us your dahdi timing/framing/coding/signalling . . .

This is the information provided by the provider

Framing -ESF
Line coding- B8ZS
D Channel Protocol -NI2
Digits - Delete 6 send 4
Channels Allocated - 23 channels and 1D channel

And these are the card settings.

Then if is working you have an ISDN PRI channel, you should look at using the

[from-did-direct] rather than [from-digital]

for that trunk’s context , it’s in /etc/asterisk/extensions.conf and will make your life much easier, each of your “common-block” numbers will then map directly to 4 -digit endpoints on the “4 most insignificant digits”, no inbound routes needed

Would setting that give me any benefit if I already have all of the inbound routes configured already? My provider has informed me that they are actively testing on the line right now.

No benefits except a tiny increase in performance, it would just have saved you lots of time previously

I would check to see if they honor your outbound callerid(NUM) and confirm that both local/ld and toll free calls work if you try and use your own callerid(num)

My carrier just updated the ticket and posted this…

Accessing NYCMNYBXH71TW01 via REMOTE connection…
[A-1] TITAN_5531_D in TSC mode
[A-1]ACCESS: Accessing 95-22 — Test set controls access.
[A-1] REACT: (3212) NYCMNYBXH71TW01
Access: 95-22
Mapped AID: 0525-21
MONITOR E Framing: ESF
NE Digroup Option = Framing: ESF Linecode: UNKN
SPLIT ACCESS [A-1]A/E
Framing: ESF Linecode: UNKN
[A-1]Checking for loops
Hardwire Test: No-Loopback detected [A-1]A/E
Hardwire Test: No-Loopback detected [A-1]Z/F

TIMING=INT
[A-1]Changing test signal
TEST SIGNAL CHANGE TO ESF B8ZS QRS
[A-1]Attempting loopback
LOOPBACK-UP [A-1]A/E CSU Activated
[A-1]Attempting to sync on signal …

MEASURE SIGNAL T1: [A-1]A/E CSU
Elapsed Time: 00:00:15
COUNT RATIO ERR SECS
Total Bits: 2.316e+07
Bit Errors: 0 0.000e+00 0
Bipolar Violations: 0 0.000e+00 0
CRC Errors: 0 0.000e+00 0
Excessive Zeroes: 0
Framing Errors: 0 Alignment Changes = 0
Framing Slips: 0
Severely Errored Secs: 0
Degraded Minutes: 0 0.000 % Degraded
Unavailable Secs: 0 100.000 % Available
% Error Free Secs: 100.000

Status: PAT SYNC
Alarms: None
Sync Losses: Framing 0 0.0 Secs
Pattern 0 0.0 Secs
Test Pattern: QRS

MEASURE SIGNAL T1 Stopped: TIME EXPIRED

[A-1]Changing test signal
TEST SIGNAL CHANGE TO ESF B8ZS QRS
[A-1]Attempting loopback release
LOOPBACK-DOWN [A-1]A/E CSU Released

[A-1]Changing test signal
TEST SIGNAL CHANGE TO ESF B8ZS QRS
[A-1]Attempting loopback
LOOPBACK-UP [A-1]A/E 5SMJK Activated
[A-1]Attempting to sync on signal …

MEASURE SIGNAL T1: [A-1]A/E SMJK
Elapsed Time: 00:00:31
COUNT RATIO ERR SECS
Total Bits: 4.786e+07
Bit Errors: 0 0.000e+00 0
Bipolar Violations: 0 0.000e+00 0
CRC Errors: 0 0.000e+00 0
Excessive Zeroes: 0
Framing Errors: 0 Alignment Changes = 0
Framing Slips: 0
Severely Errored Secs: 0
Degraded Minutes: 0 0.000 % Degraded
Unavailable Secs: 0 100.000 % Available
% Error Free Secs: 100.000

Status: PAT SYNC
Alarms: None
Sync Losses: Framing 0 0.0 Secs
Pattern 0 0.0 Secs
Test Pattern: QRS

MEASURE SIGNAL T1 Stopped: TIME EXPIRED

[A-1]Changing test signal
TEST SIGNAL CHANGE TO ESF B8ZS QRS
[A-1]Attempting loopback release
LOOPBACK-DOWN [A-1]A/E 5SMJK Released

Haven’t called me yet, I’m not sure what to make of that.

Just got the call from my provider, when she first looked at the line it was down and now they are up. I’m good to go. Thanks for your help, anyway I can buy you a beer?

But you said previously

Presumably NOT through your PRI, so this does not compute, you need a t-berd or a site visit, are all your lights green on the hardware , did you wire the rj48 connection correctly? Are you ABSOLUTELY sure they are sending you PRI signaling?