Ever since I upgraded to 2.2.1, the callerid name reports as the callerid number except when routed through a queue.
For instance, if John Doe at 213-555-1212 calls in on a direct DID extension it will come across as:
213-555-1212
213-555-1212
(I have verified that this happens if using Inbound Routes instead of direct DID as well)
But if John Doe calls and gets routed into a queue the caller id will come across as:
John Doe
213-555-1212
Does anyone know how to fix this?