We were using SIPStation for testing our server until our regular provider got our new fiber connection up and running. Inbound and outbound calls worked normally with Sipstation. No changes to the server, other than disabling SIPStation and setup of new SIP trunk.
We can make inbound and outbound calls. The other end can hear us, but we hear no audio from them. If we check the recording, the server recorded their audio. So, audio is getting to the server but not the phone. Log from Asterisk -vvvr doesn’t show anything that jumps out at mean as a cause for the problem.
Same phone, same extensions, everything is the same except for the trunk. SIP Trunk connection is to a session border control device that does not require username and password, just host IP address. Trunk config is below.
Anyone have any ideas how to resolve this?
Outgoing Settings
Trunk name - providers name
peer details:
host - valid local ip address of eSBC
type-peer
Incoming Settings
user Context - company name
type - user
context - from-trunk
Register String:
192.168.223.2 (valid local ip address of eSBC, no NAT between this device and freepbx)