I have searched for the answer to this but cannot find anything specifically about it.
When a person is on the phone already with another call, and a second call comes into their phone on L2, the CID of the second call does not show up unless the person hits L2, making it the active call.
Is there a setting that would allow the CID of the second incoming call show up on the screen while L2 is ringing, so the person can determine if they want/need to take that call right away or just let it go to VM?
FreePBX version is 10.13.66-20 and the phones being used are Aastra 6867i (in case that is a factor)
Any hints/pointers/advice greatly appreciated (even a link to a page/document would be great)