No audio with external SIP call


(Alexandre Baroux) #1

Hi, I configured a trunk and an outbound route, but when i try to call an external number from a softphone, there is no audio at all. I searched for the codecs on my provider’s documentation (keyyo), and added them in my softphone parameters, in my trunk SIP settings, and in asterisk SIP Settings, but it still doesn’t work.
But, when I call an internal number, everything works.
Do you know what could be wrong with my config ?


(Dave Burgess) #2

Search for “one way audio” in the forum for many discussions about how to start with these topics. Your log files should help you troubleshoot this as well.